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Customer Service Representative

1 month ago

SaintHubert, Canada Agence Carrières Full time

The Customer Service Representative position is a hybrid position, 50% road 50% office.

**Salary**: $55k to $60k/year depending on experience
full time position
About our client

Our expectations are high, but the rewards are worth it We are a leader in the HVAC industry and have tremendous growth opportunities. Our company is growing and we are eager to find talented people to grow with us Deluxair is a division of Emco. We currently have over 2,200 teammates and over 300 locations across Canada, all under the guidance of experienced business leaders. In fact, Emco is present in every province and territory in the country.

Tasks

Answer customer phone calls and determine customer needs
Enter customer orders in the Profit Center
Account for and manage warranty files
Support counter sales and outside sales activities
Resolve problems with customer orders
Process customer returns
Sort and file documents
Handle daily purchases and office supplies
Produce various documents (e.g., minutes, reports, statistics, balance sheets)
All other administrative and related tasks
Professional Qualifications

Post secondary education
Excellent customer service, interpersonal, organizational and communication skills
Good team player
Strong planning skills
Positive, results-oriented attitude
Ability to work well under mínimal supervision
Knowledge of Microsoft Office Suite
What we offer

Excellent mentors and hands-on training.
Growth potential and a commitment to internal advancement
A career with a strong, stable company with solid core values
A competitive base salary
Profit sharing participation
A comprehensive benefits and retirement package

AGENCE CARRIERES; Our Agency, Your Career, Multiple OPPORTUNITIES *

The masculine gender is used without discrimination and solely for the purpose of lightening this text. It therefore includes the feminine gender.

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