Customer Service Representative

3 weeks ago


Mississauga, Canada Omega Holdings Full time

Custom Coils Canada is a privately owned company which was originally founded in 1960, with its head office located in Mississauga, Ontario Canada.

The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints.
- **Duties/Responsibilities**:_
- Collects and enters orders for new or additional products or services.
- Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned, including occasion backup in Shipping area.
- Assists with Accounts Receivable collection.
- **Required Skills/Abilities**:_
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills (Word, Excel, Outlook) with the ability to learn new software.
- Able to multi-task and work in a high paced environment.
- Bilingual in French and English
- **Education and Experience Requirements**:_
- High school diploma or equivalent.
- 3+ years' customer service experience required.
- **Physical Requirements**:_
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 (30-50) pounds at times.

Pay: $22.00-$25.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

Work Location: In person



  • Mississauga, Canada E-Link Electronics Service Centre Full time

    **Samsung - CSR Position** Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers. Full time - Monday thru Saturday (9-5pm) Job description: - Receive customers at our...


  • Mississauga, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Mississauga, Ontario. Services include the provision of information and issuance of health cards, driver’s licences, licence plates, stickers, Ontario photo cards (OPC) and other...


  • Mississauga, Canada Fix Auto Mississauga North Full time

    Customer Service Representative - Job Description **Title: Customer Service Representative - Auto Body Shop** **Location**: The Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer service, selling of services and processing transactions. CSR follows all...


  • Mississauga, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Mississauga. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member of the Customer...


  • Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...


  • Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...


  • Mississauga, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our Coughlin team in Head Office Mississauga. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member...


  • Mississauga, Canada Fine Sight Full time

    We're passionate about providing exceptional customer service experiences. We believe in building strong relationships with our customers and going above and beyond to meet their needs. As a growing company in Mississauga, ON, we're looking for enthusiastic individuals to join our team and contribute to our success. We are seeking a dedicated Customer...


  • Mississauga, Canada Reynolds and Reynolds Full time

    Reynolds and Reynolds prides itself in its award-winning recognition for customer service. The Customer Service Representative interacts with both internal and external customers to maintain this reputation of delivering a high level of customer service and support. As a Customer Service Representative, you will serve as the single point of ownership for...


  • Mississauga, Canada U-Haul Full time

    **Location**: 2700 Royal Windsor Dr, Mississauga, Ontario L5J1K7 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service,...


  • Mississauga, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Mississauga, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Mississauga, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Mississauga, Canada A-Tech Appliance Service Full time

    Well established company seeking to fill a full-time Customer Service position. **Duties include the following**: - Answering phones effectively and providing customer service in a professional manner - Handling daily office tasks quickly and efficiently - Provide excellent full-cycle customer service to internal **QUALIFICATIONS**: - Excellent...


  • Mississauga, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION.** We are a customer care company looking for a Customer Service Representative to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-Time Position: Monday - Saturday/12:15 p.m.8:30 p.m. Full Training...


  • Mississauga, Canada IPEX Group of Companies Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Customer Service Representative for our Sales division. This role will be a mix of home and office based and reporting to our office in...


  • Mississauga, Canada SpenceCo Full time

    **THE ROLE**: The Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The Customer Service Representative is a pivotal position and is responsible for a variety of job functions. This...


  • Mississauga, Canada SurfacePrep Full time

    The Customer Service Representative will help customers understand the products and services being offered by SurfacePrep along with all the normal day to day responsibilities associated with the CSR role. 8:00am - 4:30pm M-F or 8:30am - 5:00pm M-F **_ Supervisory Responsibilities:_**: - None **Duties/Responsibilities**: - Collects and enters orders...


  • Mississauga, Canada Acara Solutions Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys helping others and has...


  • Mississauga, Canada Cardinal Couriers Full time

    CARDINAL COURIERS is a leading service provider of overnight unattended pick-up before 8:00 a.m. delivery, late pickup and Saturday delivery services in Ontario and Quebec. When expertise and speed matters, early delivery can save significant production and supply chain costs. We know our strength is in our people and our success is dependent on the quality,...