Assistant Manager, Facilities
2 weeks ago
Assistant Manager, Facilities
About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
Come work with us
Job Summary
Reporting to the Associate Director, Facilities and Operations, the incumbent is responsible for assisting in the management of the day-to-day operations of Athletics and Recreation (A&R) facilities on the main and west campus to ensure they run in a safe, effective, and efficient manner.
The Assistant Manager is knowledgeable in all facility systems and operations, including equipment, mechanical controls and sports equipment and provides hangs on assistant and guidance to staff.
Note: Ability to work a flexible work schedule and hours is required. Evening and weekend hours will be required as a part of the regular work week.
**Job Description**:
KEY RESPONSIBILITIES:
Assists in planning, prioritizing, and managing the work of employees, providing strategic and tactical advice, guidance, and coaching. Identifies the need for staff resources, training gaps, participates on staffing committees within the department.
- Assesses staff training and development needs, overseeing the casual staff training program.
- Manages performance by reviewing and evaluation performance and conducting formal performance reviews on an on-going basis.
- Leads and oversees the facility booking process of regular/recurring bookings in athletics spaces, monitors the schedule, resolves conflicts.
- Coordinates with internal University units (Facilities, Campus Security, Health and Safety) on equipment, building maintenance, repairs and alterations.
- Assists with budget development and monitoring.
- Ensures that equipment is cleaned, proper supplies are available and procedures are used consistently by staff.
- Oversees the incident reporting system, referring issues as appropriate.
- Where requested, participates in requests for proposals (RFP) process and/or tendering process.
- Monitors and ensures quality control of building maintenance cleanliness standards, coordinating with custodial services on building operational needs.
- Promotes diversity and equity in the workplace, takes an active interest in and actions initiatives in support of department goals for I-EDIAA (Indigenization, Equity, Diversity, Inclusion, Anti-Racism, Accessibility)
- In conjunction with the Associate Director, participates in health and safety and risk management assessments, conducting monthly building audits and inspections.
- Other duties as assigned by the Associate Director.
REQUIRED QUALIFICATIONS:
Post-secondary degree completion in Recreation, Physical Education, Sport Management, Facility Administration or other relevant field of study.
- Previous experience of 3 years of greater in completing/auditing building repairs, building alterations and maintenance.
- Demonstrated technical knowledge of building systems, sports facilities, sport equipment.
- Demonstrated supervisory experience with the ability to motivate and lead employees and volunteers.
- Human resources management experience including recruiting, training, discipline, etc., organizing a large volunteer/casual work force.
- Experience scheduling, prioritizing and assigning work assignments, providing skill training and development.
- Valid Province of Ontario Class G Driver’s License.
- Satisfactory Criminal Records Check and Vulnerable Sector Check required.
- Certification, or actively pursing certification, in CPR, AED, Emergency and First Aid.
- Consideration will be given to an equivalent combination of education and experience.
SPECIAL SKILLS:
Strong customer service orientation with a demonstrated passion for the university and its people.
- Strong interpersonal skills, creativity, collaboration and consensus building skills.
- Ability to effectively manage change effectively, high degree of risk management assessment and implementation
- Ability to effectively manage change effectively.
- Ability to analyze complex situations and determine the appropriate course of action to reach a resolution, using appropriate discretion, sound professional judgement and solid decision making.
- Must be service-oriented and be capable of effectively partnering with and navigating a wide variety of constituents while demonstrating excellent communication skills.
- A leader who will encourage an organizational culture that is welcoming, inclusive and considers the whole student and their diverse identities, perspectives and experiences.
DECISION MAKING:
Recommends strategies that support the A&R strategic framework and goals.
- Prioritize time and duties to ensure work coming from multiple sources is
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