Customer Service Field Rep

7 months ago

North York, Canada Alarm Guard Security Services Inc. Full time

Alarm Guard Security Services Inc. has been helping protect thousands of families since 2003. We are a well-respected company with the support of the most trusted name in North America - ADT Security. Our goal is to provide customers, with a premiere service experience from start to finish. From our honest and friendly representatives to our licensed and trained technicians we commit to doing our best to make sure customers are taken care of - above and beyond.

Join Alarm Guard Security, the local trusted security alarm provider in North York, Toronto. We offer promotional Smart Home protection systems solutions at no cost to selected clients. We are seeking highly motivated and passionate individuals to join our dynamic Sales & Marketing team.

**Your responsibilities**:

- Participate in travelling across different locations in Toronto and Ontario with company company-provided vehicle.
- D2C and B2B client lead self generation.
- To set visions and motivations for the team by performing an individual task on time
- To delegate responsibility and team members as well as complete all assigned tasks on the field.
- communicate the value of safety and Security to existing and prospective customers. Review customer requirements using a consultative approach
- Conduct a short product presentation with homeowners/renters and then let your team leader answer the questions and secure the installation for you.
- Advise clients and make recommendations about home automation and protection needs.
- Be knowledgeable about the products, services, and promotional campaigns being offered by presenting customized solutions to our clients.
- Identify customers' needs quickly by leading and executing effective strategies with confidence, ease, and precision.
- Build relationships with your colleagues to maintain a positive and innovative atmosphere as part of our Security and Mobility Team.
- Considerately make the customers aware of Alarmguard against potential competitors in each opportunity.

**Compensation**:

- Initially compensation will be based on performance in the Field and determined by the number of sales closed by your Team Leader.
- After your first 16 sales within a 90- 120 days time period, you will be eligible for BONUSES and the positions of Field Manager (G2/G driver's license preferred): Yearly package ranging between $40k-$50k /year (base pay + commissions) once you are promoted to these roles
- This program comes with an SOP which will be shared once on board

**Requirements during training**:

- Available Monday to Saturday. (Full-Time Position)
- Willing to travel in a company vehicle.
- Sales experience is an asset.
- Goal-oriented with excellent communication and people skills.
- G License required
- Fast learner and open to meeting new people.
- Background check required.

**Benefits**:

- Extensive training and career growth opportunities.
- Travel opportunities.
- Tools for success: Business cards, AG Swag, Tablet, AG CRM.
- Uncapped bonuses and incentives.
- Fun and lively work culture with office facilities.

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