Bilingual (French & English) Operations Specialist I

5 days ago


Montréal, Canada HSBC Full time

Opening up a world of opportunity.

We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.

About Host Operations

Host Operations is responsible for:

- Managing the day-to-day transactions of the Wealth and Personal banking business
- Running operations for our Commercial Banking business and supporting our Global Banking and Markets businesses to serve customers across their global networks
- Simplifying the way we run HSBC, introducing automation to reduce workload and costs and improve the experience of customers
- Helping to drive change for the bank’s global businesses and functions, for the benefit of HSBC and our customers

About the role:
This position is accountable to accurately and efficiently perform a range of administrative functions to support the servicing of cards and loans (credit cards). This position is accountable to maintain an efficient routine while conforming to the bank’s operating standards and policies.

**Responsibilities**:

- Complete most complex processing, operational, servicing and/or accounting-related duties in support of assigned area. Resolve issues as required and refer unusual problems to higher levels.
- May reconcile and balance accounts, verify accuracy of computation and resolve discrepancies.
- Operate various office and/or mechanical equipment including personal computer, typewriter, adding machine, copier, microfilmer, etc, as required to complete duties in a timely and accurate manner.
- Maintain appropriate records of activities; prepare daily worksheets and reports as necessary.
- Promote an environment that supports diversity and reflects the HSBC brand.
- The position makes decisions within assigned authority. Decisions beyond assigned authority are referred to higher management for approval.
- Ensure activities comply with pertinent internal standards and external regulations.
- Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
- Complete other responsibilities, as assigned.

Requirements
- French - Verbal & Written communication skills.
- Minimum of two years proven and progressive operational experience or equivalent.
- Minimum of high school diploma or equivalent experience.
- Proven organizational, planning, analytical, problem-solving, customer service and communication skills.
- Proficiency with personal computers as well as pertinent mainframe systems and software packages.
- Knowledge of operational policies and procedures for assigned area.
- Knowledge of the fundamentals of personal credit and account administration gained through minimum of one-year experience in both personal mortgage/loan setups.
- Ability to maintain confidentiality as well as operate pertinent office and/or mechanical equipment.

HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.



  • Montréal, QC, Canada Collabera Full time

    Role Overview: As a Facilities Services Specialist , you will oversee the daily operations of WTW’s office facilities in Montreal and Ottawa , ensuring a productive and compliant work environment. You will manage office budgets, improve processes, and support employees by providing efficient services while working closely with leadership and external...

  • Group Air Specialist

    7 months ago


    Montréal, Canada Direct Travel Full time

    **Group Air Specialist - Toronto, Canada** **Bilingual French/English** **Embark on the next step in your career journey with Direct Travel**!** The experienced Group Air Specialist coordinates air travel arrangements for large incentive programs and business meetings. Applicant must be proficient in Sabre (preferred). This is a hybrid (currently two...


  • Montréal, QC, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As a Service Specialist in the Estate and Trust Service team, you will be a central point of contact and relationship manager to the front office personnel and internal partners as it pertains to operations matters. You will be a point of escalation for service quality, problem resolution, operational inquiries,...


  • Montréal, Canada Sterling Backcheck Corp. Full time

    As a Bilingual Verifications Specialist, you will conduct reference interviews, employment verifications and education verifications on behalf of our clients. **What you will do**: - Conduct reference interviews on behalf of clients. - Make and be available to receive calls for references and/or verifications - Provide client care and respond to...


  • Montréal, QC, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As an Account Opening, Modification, and Documentation Associate, Operations, you will be a central point of contact and relationship manager to the RBC Dominion Securities (DS) front office personnel as it pertains to operations matters. You will be a point of escalation for service quality, problem resolution,...


  • Montréal, Canada E-QIP Full time

    (Find original English version below.) **Recherche de personnes aimant les langues** Êtes-vous bilingue anglais-français ? Je veux dire complètement, comme un poisson dans l'eau, à l'aise dans les deux langues, bilingue ou presque. Quelles que soient vos études (ou votre passé), quelle que soit votre profession actuelle (ou antérieure), nous avons...


  • Montréal, Canada CLC Canada Full time

    (Find original English version below.) **Recherche de personnes aimant les langues** Êtes-vous bilingue anglais-français ? Je veux dire complètement, comme un poisson dans l'eau, à l'aise dans les deux langues, bilingue ou presque. Quelles que soient vos études (ou votre passé), quelle que soit votre profession actuelle (ou antérieure), nous avons...


  • Montréal, Canada MJB Technology Solutions Ltd. Full time

    **Position: Business Consultant Bilingual (French & English) - (New Products & Services Development)** **_Important Note_**_: Preliminary Application Qualification Criteria_ - _The job applicant must be currently located in Canada._ **MJB Technology Solutions is looking for a Business Consultant Bilingual (French & English) with following skills as part of...

  • SEO Specialist

    5 days ago


    Montréal, Canada DAC Group Full time

    **Leading digital performance marketing agency seeks a SEO Specialist - Bilingual in French/English** Do you have the **enthusiasm **to rise to each challenge, the **execution **to drive outrageous performance, the **curiosity **to continually expand your knowledge, and the **courage **to propose original solutions to perplexing problems? Then you may have...


  • Montréal, QC, Canada Marketers on Demand Full time

    Marketers on Demand (MoD) is seeking a Bilingual Proposal Specialist for one of our esteemed clients. This role can be based in either Toronto or Montreal and offers an exceptional contract opportunity with strong potential for growth. As a Proposal Specialist, you will manage multiple projects with tight deadlines in a dynamic, fast-paced environment....


  • Montréal, QC, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** In this position, you will be reviewing and analyzing client documentation for our RBC Wealth Management businesses. You will ensure a superior level of service is always maintained and share knowledge of pending issues and escalate items where necessary to the supervisor or manager. You will also be working in...


  • Montréal, Canada VFS Services USA Full time

    VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring Submission Officer in our **Visa Application Center in Montreal, QC**. The office will specialize in supporting the end to end operations of the Visa Application whilst ensuring quality and ensuring...


  • Montréal, QC, Canada Procom Full time

    Au nom de notre client dans le secteur bancaire, PROCOM recherche un Analyste de saisie de données bilingue (anglais/français), Hypothèques (MS Excel) Analyste de saisie de données bilingue (anglais/français), Hypothèques (MS Excel) - Description du poste - Département : Prêts personnels - Impression et signature de documents - Traitement des...


  • Montréal, QC, Canada Huntel Global Full time

    Bilingual Workday Analyst Location: Long Term Contract Join a rock-solid organization as our client’s next Bilingual Workday Analyst and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted organizations work on the latest project, and be rewarded with great opportunities. Participate in the...

  • Bilingual analysts

    5 days ago


    Montréal, QC, Canada Huntel Global Full time

    Bilingual Workday Analyst Location: Long Term Contract Join a rock-solid organization as our client’s next Bilingual Workday Analyst and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted organizations work on the latest project, and be rewarded with great opportunities. Participate in the...

  • Bilingual Recruiter

    7 months ago


    Montréal, Canada AMS Full time

    **About Us**: We are AMS. We are a talent solutions business. Working with clients across the globe, we have learned what it takes to be a high performing employer. It starts with talent; sourcing, selecting and keeping the right people in the right jobs. To do this well, you need unmatched expertise in digital innovation, and a deep understanding of the...


  • Montréal, Canada goeasy Full time

    f you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as **Canada’s Most Admired Corporate Cultures**, **GTA's Top 100 Employers,** one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces,** we want the best and brightest to join our team. We are a publicly...


  • Montréal, Canada Zayo Group Full time

    Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include...


  • Montréal, Canada Red Label Vacations Full time

    Bilingual Travel Agent (French and English) - **100% Remote position** We are looking for experienced Leisure Travel Consultants who are confident they will provide Merit Loyalty customers with outstanding customer service in a fast-paced call center environment, for all travel-related inquiries including the planning/booking of their travel requirements....


  • Montréal, Canada Mobials Inc Full time

    You Want to Work Here! Are you looking to work for one of the fastest growing technology companies in the automotive industry? Are you located in Canada and looking for a remote position? Are you looking to work for a company that values their employees by providing a fantastic and flexible company culture? If you are looking for a challenge and an...