East Coast Operations Manager

7 months ago

Dartmouth, Canada Thales Canada Inc., Defence and Security Full time

Location: Halifax, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

**Position Summary**

The East Coast Operations Manager is responsible and accountable to Senior Management for overseeing the day-to-day operations of the Thales Halifax Office, its personnel, and project activities conducted from this location. Responsible for developing and maintaining coastal relationships with Industry, DND, FMF and the RCN. Responsible to meet contracted Key Performance Indicators (KPI) requirements within the program in accordance with the AJISS contract.

**Key Responsibilities**

The East Coast Operations Manager is responsible for:

- Developing and maintaining the Halifax Operations Plan to include:

- Managing the Thales footprint in Halifax;
- Aligning Halifax Operations;
- Managing use of Industry in Halifax; and
- A waterfront plan incorporating waterfront management principles.
- Planning, coordinating and managing Halifax activities.
- Leading the East Coast Integrated Project Team (IPT).
- Developing and maintaining the East Coast Strategic Operations Plan.
- Liaising with the East Coast operational authorities to develop combined readiness tracking models.
- Receiving and transitioning East Coast ships into service.
- Interfacing with the FMF to develop and maintain good working relationships on the East Coast.
- Ensuring Senior Management are informed of significant events occurring in Halifax.
- Supporting the Procurement Manager with establishing and maintaining a subcontractor base on the East Coast.
- Working with coastal stakeholders to refine the hybrid model and determine work assignment agreements with FMF.
- Supporting the LCMM and Engineering Manager in managing and maintaining the coastal Engineering presence.
- Supporting the Thales National Director of Public Affairs & Communications in liaison with local media.
- Liaise and coordinate with Senior Management, Canada and Thales HR to ensure a recruiting plan is developed and executed in line with ship deliveries.
- Manage designated ship maintenance and repair activities involving various stakeholders and Thales personnel ensuring all duties are fulfilled as required.
- Ensuring program objectives relating to scope, cost, time, safety and quality are achieved, meeting contracted KPIs and other performance measures required under the Service Delivery function.
- Foster Enterprise values and develop relationships with industry, DND, FMF and the RCN.
- Supervising (planning, organizing, leading, managing and supporting) subcontractors and project support team personnel to achieve agreed outcomes within delegated authorities and responsibilities.
- Ensuring the project team execute all required activities prior to the commencement of maintenance execution, including planning meetings, subcontractor Kick-off meetings, authorization of purchase requisitions and issuing of purchase orders, etc.
- Overseeing all maintenance execution activities for designated maintenance periods to ensure material readiness objectives for the platforms are being achieved.
- In collaboration with the Service Delivery Manager, prepare and submit regular reports as required.
- Ensuring that issues are resolved at the lowest level and escalated to the Service Delivery Manager as required, especially issues affecting operational availability and/or safety which must be communicated as soon as they happen or are known.
- People Management
- Provide oversight and direction to a team of employees within the Service Delivery department in accordance with the organization’s policies and procedures.
- Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
- Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
- Foster a spirit of teamwork and unity among department members that allows for cohesiveness, support, and working effectively together enabling each employee and the department to succeed.
- Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
- Establish and foster a culture in line with the AJISS Enterprise charter.
- Health, Safety & Environment
- Comply with and ensure compliance of others to all relevant HS&E legislative requirements, policies, procedures and framework with the intent of preventing or minimizing accidental exposures to self, colleagues, visitors and/or the environment.
- Promote Thales’s Health, Safety and Environmental programs by demonstrating HS&E Leadership in a professional and supportive manner.
- Interact and work with management/employees to

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