Reception, Admission Fees and Boutiques Clerk

4 weeks ago

PointeClaire, Canada Ville de Pointe Claire Full time

Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to ensure that the quality of its social, cultural and economic environment is maintained for citizens today as well as future generations.

**Description**:
Reporting to the Manager - Sports, Leisure and Community, the incumbent informs the public, in person or on the phone, about all of the Centre’s programs and open hours, etc. He/she registers members using a software program, must maintain good relationships with the Centre’s customers and employees. He/she must also do the daily accounting and deposits.

**Departmental mission**:
The mission of the Culture, Sports, Leisure and Community Development Department is to improve quality of life by promoting accessibility, participation, and integration of all citizens through the provision of excellent community, cultural, sports and recreational facilities, activities, and services.

**General responsibilities and goals**:
The jobholder’s main responsibilities are as follows:

- Assisting customers at reception and informing them about programs and open hours;
- Answering the phone and conveying communications and information to the Centre’s staff and sending information to customers;
- Registering customers and entering the required computer data;
- Selling the life-saving manual, swimming goggles, etc.;
- Doing the daily revenue accounting and bank deposits;
- Performs any other related task, as needed.

**Job requirements**:

- High School Leaving Diploma ;
- One year’s experience in a job ensuring familiarity with the sector,
- Knowledge of the Olympic Way Program;
- Knowledge of office software;
- Customer service skills;
- Bilingualism (spoken and written French and English);
**Schedule**:
Minimum 8 hours per week. Shifts available:
Thursday : 2:00 p.m. to 5:30 p.m.
Friday : 5:30 p.m. to 9:30 p.m.
Saturday : 9:00 a.m. to 9:00 p.m. (can be split into shorter shifts)
Sunday : 8:30a.m. à 1:00 p.m.

**Footnote**:

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