Help Desk Support Specialist

3 weeks ago


Surrey, Canada SourceDirect Consulting Full time

One of our clients is hiring a hybrid onsite IT Desktop Support Specialist to help them grow and manage 50-plus users within a Windows / Azure AD environment.

Our client's office is not near any transportation so thus this will require someone that can drive to the office.

Check out the posting here:
**Core responsibilities**
- Provide an efficient, reliable, and secure computing environment across a geographically distributed organization
- Diagnose and resolve technical requests, and escalate when necessary
- Manage Microsoft Office365 environment, includingActive Directory, and Group Policies
- Communicate technical information to non-technicalusers
- Work with IT Vendors to research and procure IT solutions
- Assist Customer Support team as needed

**Required core skills**
- Very familiar with Microsoft Office365 managementon Azure
- Understanding and familiarity with all layers ofthe ISO Networking Model
- Windows and Mac troubleshooting skills
- Good communication skills (English)

**Attitude traits we value**
- Be customer-obsessed
- Strong attention to detail
- Take initiative and ownership reliably solving technical challenges
- Pitch your ideas about anything. Let's innovate together
- Learn Continuously. Build your skills and test your strengths
- Enjoy what you do and have fun

**Salary**: $19.91-$30.33 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Surrey, BC V3S 9P7: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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