Customer Experience Associate

2 weeks ago

Bracebridge, Canada TD Bank Full time

408794BR

Retail Banking - Customer Service

Bracebridge, ON

May 8, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Hours

20

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Customer experience associate

    2 weeks ago

    Bracebridge, Canada TD Full time

    Lieu de travail:Bracebridge, Ontario, CanadaHoraire:15Secteur d’activité:Services bancaires personnels et commerciauxDétails de la rémunération :Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre...

  • Customer experience associate

    2 weeks ago

    Bracebridge, Canada TD Full time

    Lieu de travail:Bracebridge, Ontario, CanadaHoraire:15Secteur d’activité:Services bancaires personnels et commerciauxDétails de la rémunération :Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre...

  • Customer experience associate

    2 weeks ago

    Bracebridge, Canada TD Full time

    Lieu de travail:Bracebridge, Ontario, CanadaHoraire:15Secteur d’activité:Services bancaires personnels et commerciauxDétails de la rémunération :Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre...

  • Customer experience associate

    2 weeks ago

    Bracebridge, ON, Canada TD Full time

    Lieu de travail: Bracebridge, Ontario, Canada Horaire: 15 Secteur d’activité: Services bancaires personnels et commerciaux Détails de la rémunération : Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation...

  • Grocery Associate

    3 days ago

    Bracebridge, Ontario, Canada Walmart Canada Full time

    Position Summary...Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Ecommerce Store Associate

    4 weeks ago

    Bracebridge, Ontario, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list. We have many opportunities in our eCommerce teams, including: OMNI Customer...

  • Merchandising Store Associate

    4 weeks ago

    Bracebridge, Ontario, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics...

  • Grocery Associate

    3 days ago

    Bracebridge, Canada Walmart Canada Full time

    Position Summary...Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Retail Associate

    4 weeks ago

    Bracebridge, Canada Algonquin Outfitters Full time

    AO is actively seeking **Retail Associates** to join our team in Bracebridge. If you are looking to have a blast, meet great people and try out some of our gear, then let’s connect! As one of our Sales Associates, you aren’t just selling the products we stock, you are helping people get outside and lead active and adventurous lifestyles. Here’s a few...

  • Inside Sales Associate

    4 weeks ago

    Bracebridge, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Outdoor Sales Associate

    2 weeks ago

    Bracebridge, Canada MP Home Maintenance Work - Huntsville Full time

    We are seeking enthusiastic and self-motivated individuals to join our team as an Outdoor Sales Associate. As an Outdoor Sales Associate, you will be talking with a lot of people, working on your communication skills, and building relationships with our clients. This year our company's goal is to maximize growth while still maintaining a fun and enjoyable...

  • Cashier

    3 days ago

    Bracebridge, Ontario, Canada Walmart Canada Full time

    Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company assets with a very keen eye for detail. If you are looking for an exciting job in...

  • Administrative Assistant Summer Student

    4 weeks ago

    Bracebridge, Canada Canadian Mental Health Association Full time

    **INTERNAL/EXTERNAL POSTING**:OPEN until April 5, 2024** SUMMER STUDENT- ADMINISTRATIVE ASSISTANT (2) **Hours of Work**:35 hours per week **Job Status**:Contract starting May 2024 until August 2024 **Base office**: Parry Sound (1) or Bracebridge (1) **Competition #**:20-24 **Purpose of the Position**:The Summer Student Administrative Assistant is...

  • Administrative Assistant

    4 weeks ago

    Bracebridge, Canada Canadian Mental Health Association, Muskoka Parry Sound Full time

    **INTERNAL/EXTERNAL POSTING: OPEN until April 5, 2024** SUMMER STUDENT- ADMINISTRATIVE ASSISTANT (2) **Hours of Work**:35 hours per week **Job Status**:Contract starting May 2024 until August 2024 **Base office**: Parry Sound (1) or Bracebridge (1) **Competition #**:20-24 **Purpose of the Position**:The Summer Student Administrative Assistant is...

  • Cashier

    2 days ago

    Bracebridge, Canada Walmart Canada Full time

    Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company assets with a very keen eye for detail. If you are looking for an exciting job in...

  • Retail Shift Leader

    2 weeks ago

    Bracebridge, Canada Canna Cabana Full time

    Canna Cabana is actively seeking **Shift Leaders **who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. **Duties and Responsibilities**: - Provide assistance to store management in supervising and facilitating the...

  • Cashier

    4 days ago

    Bracebridge, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company assets with a very keen eye for detail. If you are looking for an exciting job...

  • Access Point Support Rep

    4 days ago

    Bracebridge, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Bracebridge, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill...

  • Summer Student

    4 days ago

    Bracebridge, Canada Town of Bracebridge Full time

    **The Public Works Department summer students will**: - Be part of a dynamic team responsible for keeping Bracebridge beautiful and safe by assisting with maintaining parks, trails, and associated facilities by making sure they are clean and safe for use. - Keep our roadways safe by performing general maintenance including grass cutting, tree trimming,...

  • Area Distribution Engineering Technician

    2 weeks ago

    Bracebridge, Canada Hydro One Networks Inc Full time

    49551 - Bracebridge - Temporary - 4 months Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing...