Rental Coordinator

2 weeks ago

Oakville, Canada Hoskin Scientific Limited Full time

**Hoskin Scientific** has been around for over 75 years and is a supplier of testing and monitoring instrumentation to the Canadian market. Hoskin offers competitive salaries, a benefits package, and an engaging workplace environment.

**Reporting to**: _Service and Rental Manager_

The Rental Coordinator is responsible for all rental activity in their region. Based in our Oakville office, you aim to be a reliable rental resource for external and internal customers. Your responsibilities include providing top-notch customer service with a positive attitude, maintaining existing business and seeking new business opportunities, optimizing the rental fleet's inventory, and being a good steward of the company’s rental fleet.

**Requirement and Skills**:

- Are you a highly personable individual who thrives on engaging and communicating with customers?
- Do you possess excellent **spoken and written English skills** that allow you to communicate with a diverse range of customers effectively?
- Are you **passionate about growing a department** and have experience coordinating with other departments to achieve this goal?
- Can you effectively **analyze customer feedback** to identify areas of improvement and develop strategies for departmental growth?
- Are you **committed to continuous learning and growth** and understand the importance of staying up-to-date with industry trends and best practices?
- Are you skilled in **building strong relationships with key stakeholders** to drive growth and ensure the ongoing success of our Rental business?
- Do you have experience working with **CRM programs** and related systems to capture important customer information and rental activity data?
- Do you have experience matching customer requirements with a diverse range of products in a rental environment?
- Do you possess a **working knowledge of rental fleet management** and operations?

**Post-secondary education in a related science discipline or related experience is an advantage and an asset for this position.**

**Responsibilities**:

- Work safely and in alignment with all health & safety regulations.
- Quote rates, deliveries, and terms to all customers and schedule a timely follow-up.
- Secure and fulfill orders, including creating and collecting the rental agreement, preparing the rental unit for shipping, and processing all rental invoices.
- Prep, maintain, and calibrate units as needed.
- Full participation in annual inventory counts and the reconciliation, including time required after the close of the typical business day and based on the needs of the business.
- Other duties as required by Hoskin management.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$47,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Oakville, ON L6L 0B1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-11-15

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