Client Retention Manager

2 months ago


Ottawa, Canada CPOS Full time

CPOS Inc. exists to help small businesses, by levelling the playing field with efficient technology
**and we won’t be satisfied until we’re done. **We use automation technology to help small-to-midsize businesses streamline their online ordering, point of sale, and payment systems. That empowers them to operate more efficiently, grow their business, and ultimately compete more effectively.

**We actually believe **the world is a better place when small businesses can thrive. Small businesses create jobs, support communities, and encourage local culture. (Also: we just like to keep things fair. It’s in our DNA.) We are looking for team members who feel the same way. We currently have a new opening for a
**Client Retention Manager**.

We are on a mission to level the playing field for small businesses with our all-in-one POS and payment processing software. It’s called the
**SMART Small Business System**. Our clients are thrilled to get rid of their tech headaches. The price is affordable, and the system so seamless.
- There is nothing average about our company or our team as we push ourselves to break down barriers one after the other.
- Your talents are building relationships with clients and teams, recognizing opportunities for improving the client experience, and retaining and growing accounts. Ensuring client happiness, you excel at understanding and resolving challenges
- have strong negotiation skills, attention to detail, and recognize opportunities for cross-selling and expanding relationships.

If this sounds like you, and you have experience in similar client retention industries like banking, insurance and telecommunications - we want to meet you.

This new position reports to our VP of Operations in-person at our office in Ottawa.



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