Customer Service Assistant

4 weeks ago


Greater Sudbury, Canada Pete's Party and Tent Rental Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:

- Wedding
- Rental shop
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Sell merchandise
- Assist with special events
- Design bouquets and select natural and artificial flowers and decorative accessories to create arrangements or other floral items
**Computer and technology knowledge**:

- Internet
- MS Windows
- MS Word
**Work conditions and physical capabilities**:

- Attention to detail
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Tight deadlines
- Walking
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Do you currently reside in proximity to the advertised location?
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



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