Social Manager

**Job Summary**

**Exciting Career Opportunity**

**Social Manager**

**Closing Date: June 29, 2023**

**General Description**:
Working closely with another Social Development Manager, this position is responsible for overseeing the operations of the Social Department and its Health and Welfare service management program in response to the needs of the community. Responsibilities include implementing and overseeing the social policy, social database program and electronic/manual record systems. This position also approves program eligibility, prioritizes client needs, monitors budgets and monitors recipient cases.

**Responsibilities**:

- Work with other Social Development Manager to work on policies and processes for the new social program.
- Process the intake of client information being entered into client information database program.
- Oversee caseworker workloads as well as authorize all client payments.
- Analyze and assess health and welfare needs of the community to ensure ongoing fair and equitable service provisions that are within budget allocations.
- Prepare and maintain recipient files (electronic and/or hard copy) and summaries for report submission as required by the Contribution Agreement and as directed by the Director of Administration.
- Monitor/Control all recipient claims to ensure that they continue to meet eligibility and are adjusted accordingly.
- For the services received, monitor, and control the Health Services division efforts and budget expenditures.
- Recommend changes to procedures that will improve department operations.
- Work closely with the Health Department’s home care program and home care staffing requirements.
- Work collaboratively with the Native Employment Office to support client’s transition to the workforce.
- Provide management control and direction to ensure continued efficient operations.
- Participate in ongoing training and meetings (steering committee).
- Other related duties as assigned by the supervisors such as submitting reports, attending meetings, participating, and responding to various related enquiries.

**Qualifications and Education**:

- Post-secondary Training in a related field, such as counselling or social work, along with at least 3 year’s of work experience.
- An equivalent combination of related experience and training will be given consideration.
- Familiarity with community needs, prevailing social conditions, and relevant programs and/or agencies related to social welfare development.
- Knowledge of Health Services Division of social operations including program terms and conditions and reporting responsibilities. Knowledge of recipient file background.
- Ability to maintain strict client confidentiality.
- Experience in establishing and maintaining good recipient relations, departmental management, cash flow projections and budget program reporting.
- Skilled in understanding, selecting, developing, motivating, and communicating with people internally (staff) and with the general public (clients).
- Ability to communicate effectively with Senior Management, staff and Band members
- Ability to communicate with empathy and with the maintenance of impartiality.
- Ability to work with various levels of governments, First Nations Communities and establish good relationships with various other agencies.
- Proficient in MS Office Suite and/or ability to learn new software and database programs.
- Knowledge of Indigenous and/or Mi’kmaq culture and community.
- Must have a valid driver’s license & reliable vehicle with automobile insurance
- A satisfactory criminal records check is required.

**Working Conditions**:

- Must be able to work with a variety of demographic and confrontational situations.
- Uses a computer 50% of the time.
- Unpredictable workload and with deadlines to meet client demand/emergencies.

**Benefits**

Starting salary is negotiable and based on qualifications. This position comes with a variety of benefits including health, dental, disability and life insurances, an employee & family assistance program and employer pension plan.

Please submit a resume, cover letter that identifies your community ties with Sipekne’katik if applicable, and criminal record check to:
Human Resources Manager

Or

Mail/drop off: 522 Church Street, Indian Brook, NS B0N 2H0

**Salary**: $14.30-$26.98 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Indian Brook 14, NS B0N 2H0: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- counselling or social work: 3 years (preferred)

Work Location: In person

Application deadline: 2023-06-29