E-learning Specialist

2 weeks ago

Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**
**Requisition ID**: 9319
**Number of Vacancies**: 1
**Department**: Human Resources (20000040) - Employee Development (30000066)
**Salary Information**: $88,306.40 - $110,401.20
**Pay Scale Group**: 09SA (CAN/S/J/09SA)
**Employment Type**: Temporary
**Weekly Hours**: 35 **Off Days**: Saturday / Sunday **Shift**: Day
**Posted On**: April 17, 2024
**Last Day to Apply**: April 23, 2024

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**Career Opportunity**:

- Reporting to the Director of Employee Development in the Employee Development Section of the Human Resources department, this position is responsible for the design, coordination, implementation, facilitation, and evaluation of a variety of digital, blended, and in-person development programs for TTC-wide and department-specific needs. The position also develops, recommends, and implements employee career development strategies as well as one-on-one career counseling.**What You Will Do**:

- Designs, develops, implements, evaluates, and revises (as necessary) a variety of digital, blended, and in-person learning and development programs for TTC-wide and department-specific needs.
- Develops strategies for corporate e-learning and blended delivery initiatives. Promotes innovation and continuous improvement in the use of digital and blended learning technologies by following industry standards in program and service design and delivery, and leveraging emerging and current technologies and learning resources.
- Provides expertise and consultation on training opportunities and leadership concerns.
- Develops, recommends, and implements employee career development strategies and career counseling for TTC employees.
- Provides communications expertise in designing and facilitating tailored content for corporate and department-specific needs. Collaborates with stakeholders on designing and issuing internal communications regarding learning and development resources.
- Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) per the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provide and an employer.
- Participates in the TTC Customer Service Ambassador Program.

**What Skills Do You Bring?**:

- Train and instruct individuals and / or groups- Provide specialized consultation-
- Communicate in a variety of mediums- Create and deliver presentations in various formats-
**What Qualifications Do You Bring?**:

- A post-secondary degree or diploma in Education, Training & Development, Information Technology, Instructional Design, Professional Communication, or equivalent.
- A minimum of 3 years of directly related work experience in e-learning development and classroom teaching/training experience.
- Comprehensive knowledge of adult education principles, methods, materials, and techniques.
- Proven experience working with Adobe Captivate. Experience working with software including Adobe Premiere Pro, Adobe Photoshop, Adobe InDesign, Articulate Storyline, and Microsoft Visio is an asset.
- Demonstrated experience creating and integrating graphic, audio, and video files into e-learning modules and publishing SCORM-compliant e-learning content.
- Well-developed interpersonal skills to deal with a diverse client base and proficiency in Microsoft Office and other related software.
- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

**What We Offer**:

- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and

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