Retail Assistant Manager

7 months ago


Ottawa, Canada NutriChem Full time

Are you passionate about health and wellness? Do you have a strong desire to make a positive impact on people's lives? If so, we have an exciting opportunity for you We are seeking a dedicated and enthusiastic Assistant Manager to join our team at NutriChem, a leading professional supplement store, pharmacy and Naturopathic clinic.

**About Us**:
At NutriChem, we are committed to promoting well-being and empowering individuals on their journey to a healthier lifestyle. Our store offers a wide range of high-quality supplements and wellness products, and we take pride in providing exceptional customer service and personalized guidance to our valued customers.

**Position Overview**:
As an Assistant Manager, you will play a pivotal role in ensuring the smooth operations of our store while actively contributing to our mission of improving lives through health and wellness. We are looking for an outgoing, detail-oriented, and customer-focused individual who can assist in leading our team to success.

**Responsibilities**:

- Provide exceptional customer service by assisting customers with product recommendations, inquiries, and purchases.
- Assist in managing daily store operations, including inventory management, stocking shelves, and visual merchandising.
- Collaborate with the store manager to achieve sales goals and targets.
- Train and supervise store staff to uphold excellent customer service standards.
- Maintain a clean, organized, and inviting store environment.
- Demonstrate in-depth knowledge of our products and effectively communicate their benefits to customers.
- Handle customer concerns and resolve any issues promptly and professionally.
- Contribute to creating a positive and energetic store culture.
- Support the implementation of marketing and promotional strategies.

**Qualifications**:

- Previous retail or customer service experience, preferably in a health and wellness or supplement store.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Enthusiastic and outgoing personality with a passion for helping others.
- Ability to work collaboratively as part of a team.
- Basic computer skills and familiarity with point-of-sale systems.
- Flexibility to work weekends, evenings, and holidays as needed.
- RHN or other holistic health designation would be an asset.

**What We Offer**:

- Competitive pay scale and performance-based incentives.
- Comprehensive benefits package, including health spending benefits and internal wellness programs
- Opportunity to work in a vibrant and supportive team environment.
- Ongoing training and professional development opportunities.
- Discounted and/or complimentary access to premium supplements.

**Job Types**: Full-time, Permanent

**Salary**: From $22.00 per hour

**Benefits**:

- Extended health care
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Ottawa, ON K2B 7H7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Health and wellness: 1 year (preferred)
- Retail management: 2 years (preferred)

Work Location: In person


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