Integrated Support Team Worker

1 day ago


Windsor, Canada Family Services Windsor-Essex Full time

Integrated Support Team Worker

Job Category: Integrated Support Team Worker

Department: WEHC

Work Location: 1770 Langlois Ave.

Shift Information: 35 hours per week. Evenings and weekends required.

Number of Positions Open: 2

At Family Services Windsor-Essex (FSWE), we give people the tools they need to solve their problems and make positive changes in their lives. As a non-profit, charitable organization, we provide counselling and support for people to build resiliency and restore their ability to choose their own place in the world. We aim to help people feel valued and included, maintain mental wellness, and meet basic needs.

FSWE staff recognize the meaningful contribution they make in the community. Our competitive benefits package, weekly wellness release time, flexible work hours, and paid sick days reflect our commitment to families. If you want work that encourages innovation and continuous improvement, while making Windsor-Essex a better place to live, you belong on our team.

Integrated Support Team Workers are members of the Housing First team, in the WEHC program, and work together to provide services in a flexible, compassionate, and responsible manner. The Integrated Support Team Worker provides and coordinates all services and shares responsibility with team for all clients who have histories of homelessness, psychiatric disability, substance abuse, criminal justice, and other trauma.
- Collaborate with clients to formulate a comprehensive service plan
- Provide outreach, case management, counseling, advocacy, and other needed services to clients in any environment including: their homes (primarily), the streets, shelters, prisons, hospitals, offices, etc.
- Provide individually tailored services to each client (i.e. housing access, independent living skills, vocational guidance, appointment escorts, and integrated substance use treatment)
- Maintain written and computerized records, compile reports and complete other program documentation
- Assist clients to manage their money, including preparing budgets with clients and computing expenses
- Coordinate and monitor referrals to community services, and advocate client participation in them.
- Liaise with property managers, landlords, realtors and other sources of identify and secure vacant properties for client placement
- Assertively engage with clients to secure housing including unit rental, damage deposits, securing income assistance if required, setting up of utilities, signing of leases, and arranging for furnishings and household items to establish their homes.
- Educate, inform and advocate for clients regarding benefits, entitlements and tenancy-related responsibilities.
- Work with Outreach Coordinator to ensure seamless service for individuals experiencing chronic homelessness.
- Lead groups, workshops, and in-services on topics such as substance abuse, safe sex, domestic violence, etc.
- Key Qualifications:

- University Degree / College Diploma
- Experience in the field of housing and homelessness would be an asset
- Understanding of Housing First model and principles
- Must have a valid driver’s license, insurance and use of your own vehicle required
- First Aid Training is an asset
- French language speaking is an asset

Does this sound like you?Family Services Windsor-Essex is committed to providing a barrier-free interview process and work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Family Services Windsor-Essex will make accommodations available to applicants with disabilities upon request during the recruitment process; if you are contacted regarding a job opportunity, please let us know if you require accommodation.



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