Personal Support Worker

7 months ago

Windsor, Canada The Hospice of Windsor and Essex County Full time

The Hospice of Windsor and Essex County requires Casual Personal Support Workers for the Windsor and Erie Shores (Leamington) Residences.

**Position Title**:

- Personal Support Worker**Reports To**:

- Hospice Residence Manager**Status**:

- Casual**Schedule**:

- Scheduled shifts as required/available**Location**:

- Windsor, Erie Shores (Leamington)**Job Summary**: The Personal Support Worker (PSW) of the Windsor and Erie Shores Residence will support and work towards achieving the strategic directions set out by the Board of Directors of the Hospice of Windsor and Essex County Inc. The Hospice of Windsor and Essex County’s strategic directions, mission, vision and value statements will be the basis of the annual performance evaluation.

They will function as a front-line Personal Support Worker and as an assistant to the Hospice Residence Manager and the Coordinator of Volunteers of the residence.

**Principal Duties and Responsibilities**:

- Communicate, implement and ensure that Hospice’s responsive and holistic culture is maintained and evident within the residence.
- Develop and nurture professional and therapeutic relationships with community partners.
- Communicate and implement any of the Hospice’s support services if appropriate for families and patients admitted to the residence.
- Demonstrate openness and sensitivity to social, spiritual and cultural values and practices that may influence individuals and family preference, and accommodate these.
- Assist the Hospice Residence Manager with daily management of the residence.
- Work in collaboration with the Coordinator of Volunteers to ensure adequate volunteer services within the residence.
- Work in collaboration with the Hospice Residence Manager and Local Health Integration Network (LHIN) Community and Home Care, to manage processing of the Hospice Residence waitlist.
- Actively collect statistical and clinical quality improvement data, under the direction of the Hospice Residence Manager, thereby meeting the required timelines for monthly, quarterly, and annual report needs.
- When a person is no longer able to contribute to their care, continue to provide care in a way that maintains the person’s dignity, well-being and self-image.
- Maximize the person’s participation in their own care, and enable choice to the fullest extent possible. When a person refuses assistance, pursue a balance between respect for the person’s right to choice, and the need to provide a minimum standard of care.
- Continuously monitor the person’s daily physical, emotional and psychological functioning. Adapt approaches within the PSW scope and promptly recognize and report changes to the most responsible provider.
- Demonstrate knowledge of the stages of dying, recognize signs of active dying and communicate with the designated provider(s) regarding the person’s changing needs:

- Observe changes in the person’s level of pain and distress, report to the most responsible provider, and provide comfort
- Provide post-mortem care at the time of death, in accordance with the support plan
- Accurately assess and manage individuals' and families’ loss, grief and bereavement needs, through interventions or referring to members of the interdisciplinary team.
- Understand how a Substitute Decision Maker (SDM) is determined (based on the hierarchy within the HCCA) and the role the SDM plays in health care decision making if a person is not capable.
- Welcome and orientate new residents and families into the Hospice Residence, in order to achieve a fulsome understanding of the environment and support system available within the home.
- Maintain a safe environment for residents, family, visitors, staff and volunteers, by completing ongoing surveying of the environment and actively addressing issues as they are identified and/or reported.
- Participate in planning with the Hospice Residence Manager, by providing suggestions related to education and support needs of patients/families, personnel, volunteers, and other employees, with a focus on continuous quality improvement.
- Working alongside registered staff (including Registered Nurses and Registered Practical Nurses), provide specialized care as specified in the care plan, according to protocols, within scope of practice and in accordance with the employer’s policies and procedures.
- Provide coverage in the role of the Hospice Residence Manager, on weekends, holidays, after hours, and as necessary where the Hospice Residence Administrative Assistant is not available. Note: this may be due to meetings, appointments, vacations etc.
- Communicate and collaborate effectively as a member of the on-site Hospice Residence multi-disciplinary team which includes RPN, RN, and Volunteers, at prescribed times throughout the shift.
- Provide orientation and mentorship to any new staff within the organization, as appropriate for their role, to ensure they are well orientated to their roles within the organizatio

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