Evening Residence Counsellor

5 months ago

Toronto, Canada Canada's National Ballet School Full time

**Evening Residence Counsellor - Front Desk**

We invite you to join the vibrant staff community of Canada's National Ballet School (NBS). NBS has _300+ _
- employees_ supporting programs ranging from professional ballet training, community programs, and ground
- breaking health promoting initiatives.

We are looking for a dynamic individual to join our dormitory team, with the talent, innovative-thinking and
passion to help NBS continue to share the transformative power of dance with people of all ages, abilities,
and aspirations. As an organization NBS is continually evolving and we are looking for a professional with
unique, new ideas to complement the School’s collaborative work culture.

Under the leadership of the Head of Residence, the Evening Residence Counsellor - Front Desk is responsible
for ensuring the safety and wellbeing of the boarding students and to support the efficient and effective
functioning of Residence. **Shift: Monday to Friday 4:00 PM to 11:00 PM**

**Major Duties and Responsibilities**:

- Establish a compassionate and nurturing environment for students by providing emotional support

within a relationship of respect and healthy boundaries with each student
- Chaperone the students - escort to class, take them to meals, activities and events.
- Work as a team with other Child and Youth Counsellors and Residence leadership
- Provide guidance for students to ensure their safety in Residence and in the community
- Respond swiftly to any accidents or incidents, ensuring appropriate actions are taken and any
- incident/accident reports are completed in a timely manner- Ensure all medications are dispensed in accordance with NBS policies, procedures and guidelines and
- student medical records- Greet, welcome, direct and respond to inquiries from staff, students, parents and public
- deliveries)- Perform accurate word-processing and clerical duties as requested using Word, Excel, etc.
- Monitor and ensure students, staff and visitors register before entering and leaving the building
- Liaise with various departments to support students by coordinating schedules and booking
- appointments on their behalf- Maintain a safe and professional reception area by complying with policies and standard procedures
- Solve problems as they arise in consultation with colleagues and the Head of Residence
- Maintain high level of professionalism complemented by considerable discretion, diplomacy and

confidentiality to effectively manage communications with parents, medical professionals and staff

**Qualifications/Skills/Experience**:

- More than anything we are looking for passion - for someone looking for a calling in life and not just
- a job; some of the qualifications below are of keen interest as well:
- Relevant diploma in Child Youth Work, Social Work, Child Studies or equivalent (i.e. psychology,

sociology) and 2+ years of directly-related work experience working with children in a residential
setting
- Strong interpersonal and communication skills, both written and verbal, to effectively manage

communications with parents
- Ability to complete tasks with a high degree of attention to detail
- Proficient technical skills including Microsoft Office (Word and Excel) and G-suite
- Work well in a team and independently in a fast-paced environment
- Ability to use public transportation to take students to/from appointments

accordance with the School’s Child Abuse/Sexual Abuse Prevention Policy; this will be coordinated through
the Human Resources Department of NBS.

About NBS

NBS is the largest dance training organization in Canada. At NBS, excellence, access and inclusion fuel our
belief in sharing the transformative power of dance to change lives for the better. For 60+ years, NBS has
been Canada’s leader for Olympic-calibre ballet training, with a track record for driving systemic, progressive
change; evolving dance education significantly over time. Our pursuit of dynamic inclusion constantly reveals
the life-changing impact of the power of dance. This is what drives our commitment to making dance a part
of all Canadians’ lives. NBS continues its focus on excellence in ballet training, while leveraging its artistic core
to expand NBS’ program offerings to engage more people than ever before.

To realize its mission, NBS strives to:

- Increase the relevance of the art of ballet in the lives of all Canadians
- Reflect a vision of leadership that touches more communities, more partners and greater breadth
- and depth of talent than ever before- Address the need to bring new faces to ballet - as prospective professional students and as future

enthusiasts for the art form - embracing and nurturing a more diverse spectrum of children and
youth to participate in dance and explore training at the highest level
- Deliver the broadest range of impactful, evidence-informed community dance programs of any ballet

school in the world

NBS is committed to the goal of being an equity-informe

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