Residential Counsellor

6 months ago

Toronto, Canada Jean Tweed Treatment Centre Full time

**Residential Counsellor (2 openings)**

**Full time, Permanent**
- **Classification: Residential Counsellor**_
- **Job Title: Residential Counsellor**_
- **Hours of Work: Monday to Friday**_
- **Rate of Pay: $20.36 - $23.82**_
- **Closing Date: Until Filled**_

Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s society, our programs seek to address a range of issues in a woman’s life that may contribute to substance use and gambling concerns.
- **The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.**_

**Position Purpose**

The Residential Counsellor is responsible for the overall safety of the residence and for creating and maintaining a safe and supportive environment for clients during their stay. This position includes supportive counselling, facilitation of evening activities, crisis intervention, conflict mediation, and facilitation of community meetings.

**How will you help to get us there?**

As a Residential Counsellor, you will:

- Conduct intake and assessment where designated.
- Collaborate and follow up with clients with meeting requirements of residence.
- Support clients/residents at the residence in carrying out their treatment plan, and assist with daily routines.
- Monitor client relations/issues, ensuring that any crisis identified is addressed and assistance with conflict resolution is offered.
- Manage the documentation and recording of information, including the record of case notes in the daily log if necessary.
- Supervise and assist residents with any required medication where applicable.
- Carry out medication protocols and administration where applicable.
- Follow security protocols and address safety concerns as they arise.
- Identify and follow up on maintenance issues when they arise.
- Collaborate with supervisor to discuss job performance and establish professional goals.
- Engage in ongoing staff development and personal learning as agreed to in performance reviews.

**Administration**
- Maintain documentation of relevant client interactions and interventions, and contacts with collateral supports.
- Monitor the progress of clients, prepare reports and letters as necessary.
- Participate in staff meetings, team development and supervision meetings.
- Collaborate with supervisor to discuss job performance and establish professional goals.
- Engage in ongoing staff development and personal learning as agreed to in performance reviews.

**Organizational**
- Conduct job responsibilities with a commitment to harm reduction, trauma
- informed, women-centred and anti-oppressive practices.
- Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor.
- Adhere to the policies and procedures of The Jean Tweed Treatment Centre.
- Perform other duties as assigned in order to meet the overall goals and objectives of The Jean Tweed Treatment Centre.
- Maintain a client service orientation including learning about and addressing client needs and concerns.
- Work collaboratively including respect others, sharing information, consulting and celebrating shared successes.
- Demonstrate accountability by holding self-responsible and following through on commitments.
- Support inclusion and equity by respecting others, embracing diversity and addressing oppression.

This role reports to the Manager, Residential Counsellors (Cumberland and Broadview)

**What will you bring?**
- College Diploma in Addictions and Mental Health or equivalent qualification.
- A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or Supportive Housing.
- Expertise in providing supportive counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, and substance use.
- Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.
- Working knowledge of psycho-social rehabilitation and recovery principles.
- Working knowledge of trauma-informed practice, women-centred principles and best practices for women and substance use.
- Working knowledge of community resources such as health care.
- Ability to work collaboratively in complex community settings.
- Ability to use a range of technological tools, e.g. online reporting systems, videoconferencing etc.
- Ability to work independently with mínimal day-to-day supervision.
- Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills.
- Excellent oral and writing skills.
- First Aid/CPR certification.
- Upon commencement of employment, all new employees are required to be up to date with vaccinations including the recom

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