Property Claims Telephone Adjuster

2 weeks ago


Edmonton, Canada Peace Hills Insurance Full time

**Primary Duties and Responsibilities**:

- Review all information available to confirm coverage is in place and applies to the reported claim
- Explain coverage and claims process to insureds and claimants
- Communicate directly with insureds and assist them through the claims process to facilitate fair and reasonable settlements
- Evaluate potential opportunities for recovery including through subrogation and salvage
- Collect and review documents and other relevant information that assist in the evaluation and quantification of the claim file
- Set, evaluate, and maintain appropriate reserves
- Retain and / or coordinate the retention of appropriate external resources
- Oversee, monitor and control costs associated with external resources
- Evaluate and adjust claims in accordance with the company's customer service standards
- Correspond verbally and in writing within and outside of the organization
- Maintain and keep current file diaries and abeyances
- Identify potentially fraudulent claims and coordinate file activity with the Special Investigations Unit

**Required Qualifications**:

- Minimum of 1-2 years of experience in an insurance customer service environment supplemented with post-secondary education and/or working toward a CIP or FCIP designation
- Highly developed interpersonal, organizational and time management skills
- Strong written and verbal communication skills with the ability to deliver messages with tact and diplomacy
- Ability to make decisions that support the company's claims handling philosophy

**Working at Peace Hills**

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.
Ensuring an appropriate work/life balance and a collegial and supportive office environment are just a couple of ways we do this.

Application Deadline: September 15, 2023



  • Edmonton, Canada Coast Claims Insurance Full time

    **Company Overview** Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. **Why working for us**: At Coast, we're dedicated to cultivating a...

  • Telephone Adjuster

    4 weeks ago


    Edmonton, Canada Peace Hills Insurance Full time

    Peace Hills Insurance is a growing Canadian insurance company specializing in property and casualty insurance. We have approximately 200 employees with branch offices in Edmonton, Calgary, and Vancouver. We are dedicated to providing the best customer service available. Peace Hills Insurance prides itself on being a flexible, positive, and rewarding place to...


  • Edmonton, Canada Peace Hills Insurance Full time

    We currently have an opening for a Telephone Adjuster in Edmonton. This role involves investigating, evaluating, negotiating and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities** - Confirming coverage is in place and applies to reported claims; - Obtaining...

  • Claims Adjuster

    4 weeks ago


    Edmonton, Canada T & L Adjusters Ltd. Full time

    Are you an independent adjuster looking to make a change ? Maybe you’re an adjuster looking to try the IA life. Or maybe you’re in a completely different field, and want to try something new and interesting. T & L Adjusters is a full service, independent adjusting firm which has been in operation since 1980. We handle personal and commercial line...

  • Claims Representative

    4 weeks ago


    Edmonton, Canada PORTAGE MUTUAL INSURANCE Full time

    Summary: Operating with the utmost good faith and the customer’s interests in mind, the Telephone Claims Representative will directly investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with Best Practices of the Company. They must have knowledge in property, automobile and/or liability insurance. The Claims Representative...


  • Edmonton, Canada Alberta Motor Association Full time

    AMA: **YOU’RE ALL ABOUT **_going_** THAT **_extra_** MILE** **TO **_help_** OTHERS** - Posted: 2023-04-20_ - Closing: Until Filled_ - Location: Kingsway, Edmonton_ How many times have people said to you “you’re such a good listener?” Or, “I knew I could count on you.” In fact, the only thing you love more than providing excellent customer...


  • Edmonton, Canada Canadian Claims Services Inc. Full time

    [THE ROLE] As a Claims Assistant your daily tasks will include but are not limited to: - Opening Claims - General telephone reception - Communicating with Insurance Adjusters - Communicating with Insurance Brokers - Entering Financial Details - Processing Invoices across multiple systems simultaneously - Reconciling Financial Ledgers - Creating,...


  • Edmonton, Canada Xpera Full time

    Company: ClaimsPro LPProperty Road Adjuster and/or Multi-Line Adjuster (Edmonton, AB) We are currently looking to add an experienced Property/Multi Line Road Adjuster to our team! This will be a HYBRID environment. Why join ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from 9...


  • Edmonton, Canada Xpera Full time

    Company: IndemniProProperty Road Adjuster and/or Multi-Line Adjuster (Edmonton, AB) We are currently looking to add an experienced Property/Multi Line Road Adjuster to our team! This will be a HYBRID environment. Why join ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from 9 other...


  • Edmonton, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Desktop/Telephone Adjuster, Auto PD - Full Time/Permanent (Edmonton, AB) Why should you consider a career with ClaimsPro? We are proud of our people and it shows: - You will be part of a team of over 700 independent adjusters from across Canada. - Your career can grow into other lines of claims, branch management, across Canada into...


  • Edmonton, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our **Curo Claims Services** team, part of the OTIP Group of...


  • Edmonton, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for a Transportation Claims Adjuster to join our team in Edmonton, Alberta, Canada. Requirements Knowledge of transportation, cargo and physical damage claims and commercial vehicles 2 years of technical experience in an insurance claims environment, knowledge of commercial lines will be...


  • Edmonton, Canada Desjardins Full time

    As a property field claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle, investigate and make decisions on high-complexity property insurance claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop...


  • Edmonton, Canada Crawford & Company Full time

    Why Crawford? People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change....


  • Edmonton, Canada Crawford & Company Full time

    Why Crawford? People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change....


  • Edmonton, Canada Crawford & Company Full time

    Why Crawford? People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change....


  • Edmonton, Canada Crawford & Company Full time

    Why Crawford? People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change....


  • Edmonton, AB, Canada Crawford & Company Full time

    Why Crawford? People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of...


  • Edmonton, Canada Alberta Motor Association Full time

    AMA YOU’RE A FAIR AND ANALYTICAL decision-making DYNAMO Posted: 2024-05-06 Closing: Until filled Location: Edmonton You look at life from all angles. While things might seem black and white at first glance, you understand the importance of checking out the grey areas. You don’t shy away from tough decisions, and everyone wants you on their...

  • Claims Advisor

    4 weeks ago


    Edmonton, Canada Peace Hills Insurance Full time

    **Primary Duties and Responsibilities**: - Review all information available to confirm coverage is in place and applies to the reported claim - Explain coverage and the claims process to Insureds and claimants - Communicate directly with insureds and assist them through the claims process to facilitate fair and reasonable settlements - Evaluate potential...