Telephone Claims Adjuster

2 months ago


Edmonton, Canada Peace Hills Insurance Full time

We currently have an opening for a Telephone Adjuster in Edmonton. This role involves investigating, evaluating, negotiating and settling claims arising under the policy. More specifically, the responsibilities would include the following:
**Primary Duties and Responsibilities**
- Confirming coverage is in place and applies to reported claims;
- Obtaining recorded statements;
- Verifying entitlement to coverage, determining liability, explaining coverage and claims process to insureds and claimants;
- Calculating entitlements and issuing payments on a timely basis;
- Negotiating total loss settlements, disposal of salvage and documenting all activity;
- Identifying questionable claims;
- Liaising with brokers and underwriters and other industry personnel;
- Arranging repairs and rentals; and
- Various other duties as required.

**Required Qualifications**
- Ability to negotiate and critical analyze data and be decisive
- Exceptional problem solving skills and ability to take on challenges
- Possess highly developed organizational, time management and interpersonal skills
- Strong written and verbal communication skills
- Post-secondary diploma or degree and/or working towards a CIP/FCIP designation would be considered an asset
- A minimum of 2 years’ experience dealing with auto claims would be ideal

**Working at Peace Hills**

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. Providing a collegial work environment and an excellent work life balance are just a couple of the ways we do this.

Application Deadline: September 06, 2023



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