Project Manager

6 months ago

Toronto, Canada Bond Brand Loyalty Inc Full time

At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some pretty amazing directions, and as a **_Project Manager_**, you’ll have your hands on the wheel as we drive the future of automotive customer engagement.

Ask yourself this: Do you love to lead and manage projects and initiatives? What about any strategic opportunities? Are you looking for an opportunity to grow your career in a customer engagement agency, helping us to manage our client’s projects? Yes? Good. This could be a great opportunity for you. And us

**What you’ll do**:

- As a **_Project Manager_**, you will work closely and collaborate with our clients and cross-functional teams to ensure delivery of outstanding work by constantly looking for ways to innovate and enhance our clients’ projects.
- Create and monitor project management plans, including launch plans, communication plans, risk management plans, project schedules and critical paths to ensure project structure and integrity.
- Coordinate, monitor, and control project scope, budget, and timelines through to execution.
- Support the project execution by working closely with cross-functional teams to complete deliverables within scope, schedule, and quality.
- Monitor and control the project financial requirements, including evaluation of change requests, estimating efforts and duration of activities, forecasting, developing statements of work, and project change notices.
- Develop and support the client relationship by maintaining a trusted partnership, while becoming the client’s advocate within Bond and delivering the experience with excellence.
- Establish an effective communication plan that includes timely documentation of project status, risks, and solutions to both the clients and internal stakeholders.
- Develop comprehensive project plan that includes all aspects of project phases (initiation, planning, execution, monitoring, and project close).
- Consistently track the advancement of the project and provide updates on measurable elements like milestones and deliverables to pertinent stakeholders.
- Follow established processes to create change requests (ticketing system) and manage the workflow from request to quality check validations to ensure the changes were made correctly.
- Project Manage content development initiatives working with a cross-functional team including strategists, writers, and creative team members.
- Manage and track the development of webpage content strategies and proposed assets updates from concept to implementation.
- Support digital website maintenance and maintain user satisfaction with inbox and bug tracker maintenance.
- Work collaboratively with the practice teams to troubleshoot bug fixes as required and connect the dots with website measurement and proactively see how we can increase website engagement.

**What you’ll have**:

- **2-3 years **of client facing experience working in a project management role (preferably in a fast-paced agency environment)
- Experience using traditional and agile project management tools and methods: Gantt charts, resource schedules, Microsoft Project and or Primavera, or another industry leading project schedule tool, is a requirement.
- Passion, ingenuity, and a remarkable talent for effectively conveying strategic messages and interface across a range of internal and external stakeholders.
- Excellent interpersonal, communication (oral and written), presentation, and organization skills.
- Exceptional listening, analytical, attention to detail, prioritization, problem-solving, and decision-making skills.
- Experience with Microsoft Office Suite - strong level of proficiency using Word, Excel, and PowerPoint, as well as hands-on functional knowledge and navigation of various Project Management software.
- Willingness and flexibility to work outside of regular operating hours and travel as required.

**Why join Bond?**

Bond is proudly recognized as a Great Place to Work and Best Managed Company. We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

Please contact our People & Values team should you require any accommodation.

Hybrid

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