Jr. Product Owner, Wmc Client Onboarding

6 days ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

Main source of product and initiative knowledge across Client Onboarding, Account Maintenance, eSign, IPS, and other features. Gather requirements, prioritize backlog and conduct project management activities for production support including troubleshooting and escalation management.

As Jr. Product Owner, you will manage and support the Client Onboarding (COB) capability and initiatives for Wealth Management Canada (WMC). You will support a variety of projects, working with various WMC business groups. This role fills an important function in supporting the front office with issues management, escalations, and prioritization of production support fixes.

What will you do?
- Communicate and prioritize issues impacting the front office and refine a backlog of fixes.
- Ensure that the Product Backlog is visible, transparent, and clear to all stakeholders.
- Collaborate with front office staff, technology, production support, operations, and other business functional groups to gather requirements
- Help drive adoption of new tools, features and provide troubleshooting support.
- Occasionally support after hours testing

Must Have
- Minimum 2 years WMC domain knowledge with account opening and documentation processes (Dominion Securities or PH&N IC)
- Strong communications skills, both written and verbal and willingness to deliver presentations.
- Excellent collaborator and stakeholder management experience

Note: Position is available anywhere in Canada with a preference for Toronto (GTA), British Columbia, or Alberta.

**Job Skills**

Agile Methodology, Critical Thinking, Decision Making, Defining Problems, Group Problem Solving, Interpersonal Relationship Management, Large Group Presentations, Prioritization, Problem Investigation, Problem Resolution, Project Management, Requirements Analysis, Taking Initiative, Teamwork

**Additional Job Details**

**Address**:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-05-01

**Application Deadline**:
2024-05-18

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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