Retail Associate
2 weeks ago
In 2020 Little Bookshop owner **Julie Wilkins** and her husband Paul sought age appropriate ways to talk to their daughters about the BIG things happening in their world.They diversified their bookshelves to spark discussions around acceptance, self-love, empathy, multiculturalism (and more) and have never looked back
**LITTLE BOOKSHOP RETAIL ASSOCIATE**
We’re hiring a part-time bookseller, confident driver, and people person (also, full-time book lover).
**Role Location**:
- Our 2nd avenue **storefront location**
- The open road in our **mobile cart**
**Role Objective**:
Growing the Little Bookshop brand, fostering a love of literacy, maintaining our retail locations with utmost care.
**Description of Duties**
**Retail Operations**
- Shelf restocking & inventory support in all retail locations
- Impeccable upkeep and maintenance of all Little Bookshop spaces
- Displaying agility & flexibility in an ever-changing workplace
- Openness to dive into additional roles as needed
**Customer Service**
- Providing an on-brand, excellent customer experience
- Exemplifying a positive and empathetic sales approach
- Desire to learn about & engage with our products
- Assisting customers with product selection
- Displaying a passion for books - in an honest, resourceful, and helpful manner
- Processing transactions / returns
**Mobile Operations**
- Driving long distances, towing & parking our book cart at Festivals, Markets, Pop-Up Shops, Schools and more in the Sea to Sky and Lower Mainland
- Preparation of mobile shop for daytrips: i.e. cart maintenance, shelf restocking & inventory support
- Onsite mobile shop set-up and tear-down
- Note: Vehicle and gas are provided for mobile cart shifts
**Kid friendliness**
- Able to undergo a vulnerable sector criminal record check to work with young children
- Comfortable reading aloud and personably engaging with small humans & their adults
**Required skills**
- Passion for exploration & adventure (on wheels)
- Working as an individual contributor and as part of a team
- Exceptional attention to detail
- Problem solving
- Strong oral & written communication skills
- Ability to maintain a positive attitude
- Excellent customer service skills
- Computer literacy, and mathematical ability
- Good organizational skills
- Displaying agility & flexibility in an ever-changing workplace
**Required Experience**
- Proven track record of strong communication skills
- People & book-loving person
- Previous experience of responsibility & time management
- Examples of proven agility & tenacity in past roles
- Personal & professional references
- Passionate about literacy, diversity & community
- Experience driving a vehicle while towing a trailer (or be willing to learn)
- **Bonus points** if you have previous retail, customer service or literary experience
**Why work with us?**
Well, books.
And awesome humans.
**About little Bookshop**:
Our tiny Squamish-based bookstore lovingly curates current, diverse and beautifully unique literature**.**
With a focus on kid-lit, Little Bookshop is passionate about building future leaders. We’re rooted in diversity, acceptance, representation, and self-love.
**Staff benefits**:
- Competitive starting wages with opportunity for growth
- Fun, flexible work environment
- Product discounts
- Automatic/free access to little bookshop events/activities
- Optional participation in our in-house book review program - (accessing free titles and offering personal opinions)
**Job Type**: Part-time
Part-time hours: 15-25 per week
**Salary**: $17.00-$20.00 per hour
**Benefits**:
- Store discount
Day range:
- Weekend availability
Flexible Language Requirement:
- French not required
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work setting:
- Specialty store
Work Location: In person
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