Service Administrator
2 weeks ago
We are looking for a talented Service Advisor for our Distribution business in **Candiac, Québec**
Customer facing position at the branch - you will have to work in collaboration with the technical team. Dynamic team that operates in a fast-paced and noisy environment.
Daytime work schedule.
In this role, you will make an impact in the following ways:
- Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
- Review/create work orders to ensure accuracy for invoicing and warranty.
- Other administrative task on a need-by-need basis.
To be successful in this role you will need the following:
- Requires significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience.
- Able to communicate both verbally and in writing in French and English.
- Maintain customer and site data in the system.
- Ensure equipment and parts availability and logistics for planned workorders.
- With technicians' support, identify and manage health and safety risks during job planning.
- Required to be well-organized and be able to prioritize tasks in ahigh-pressure environment.
- Need to be comfortable working in a team setting.
**Compensation and Benefits**
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
**Job** SERVICE
**Primary Location** Canada-Quebec-Montréal-Canada, QC, Candiac, Cummins Eastern Canada
**Job Type** Experienced - Exempt / Office
**Recruitment Job Type** Office
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