Housing Focused Shelter Worker

1 month ago

Calgary, Canada The Mustard Seed Society Full time

Walking alongside guests who have experienced significant trauma and barriers to housing, food, and other basic needs. The Housing Focused Shelter Worker works closely with guests utilizing the Foothill’s Shelter by encouraging them in their journey and connecting them with programs and services so that they can have a positive, coordinated, and sustained exit from the shelter. The Housing Focused Shelter Worker will be expected to provide housing supports to clients by connecting them with internal and external resources in order to divert them as soon as possible from the shelter and ensure they are sustainably housed. A Housing Focused Shelter Worker is on the front line and responds to guest needs on an ongoing basis. The Housing Focused Shelter Worker fulfills the mission of The Mustard Seed by maintaining a high level of professionalism, and respect for all who enter the building and neighborhood. Crisis intervention, meaningful conversations, case management and conflict resolution are daily occurrences for this role.

**Position Type**: Casual position

**Reporting To**: Shelter Manager

**Location**: Foothills Shelter, Calgary, AB.

**MAJOR DUTIES AND RESPONSIBILITIES**
- As the first point of contact for participants seeking support, you will be expected to provide excellent service that promotes dignity, kindness, and equity for all.
- Respond quickly to individuals in crisis, both inside and outside the building. This includes, but is not limited to, physical or mental health concerns, anger and aggression, and interpersonal crises. The worker must identify the crisis, minimize the harm to the individual and others, use de-escalation skills and assist the individual to explore healthy alternative options.
- Use case management tools to help shelter/drop-in participants work on short-term and long-term goals in relation to housing.
- Enforce shelter rules, expectations, and suspensions with participants when necessary.
- Practice conflict resolution and facilitate reconciliatory conversations.
- Provide support to community members seeking shelter by addressing basic needs.
- Assist with daily meal programs.
- Assist with various janitorial and maintenance tasks as needed to uphold the cleanliness and functionality of the shelter.
- Ensure the daily operation of the shelter, including tasks such as laundry, cleaning common areas, operating the locker room, conducting security checks, and supervising shelter activities.
- Model healthy relationships with community participants and volunteers through active listening, advising, providing appropriate referrals, and being open to spiritual conversations.
- Be a supportive and proactive member of the team, including volunteers and other visitors.
- Participate in staff training, attend staff meetings, and have one-on-one sessions with supervisor.
- Collect data and maintain accurate client records in HMIS using FDARP.
- Submit incident reports when necessary.
- Respect proper boundaries with participants.
- Provide and maintain a safe, clean environment for respite, for adult community participants.
- Take initiative and use critical thinking to assess situations and make appropriate decisions to support participants.
- Through a person-centered approach, you will encourage community participants to seek resources and services that support them in achieving their goals.
- Adhere to the privacy and confidentiality standards as outlined by FOIP and the Health Information Act.
- Perform other duties as assigned.

**MINIMUM QUALIFICATIONS AND SKILLS**
- 1 year of experience working with a marginalized population.
- Experience working within the culture of the inner city and/or with the less fortunate.
- A demonstrated passion to be involved in ending homelessness in Alberta is essential.
- Follow organizational protocols of front-line programs to completion.
- Experience doing case management & advocacy is considered an asset.
- Able to multi-task and demonstrate organizational skills with shifting priorities.
- Experience working in a volunteer-based organization is considered an asset.
- Strong communication (written and verbal) and conflict resolution skills.
- Customer service experience an asset.
- A self-starter with the ability to work in a cross-functional team.
- Strong desire to work with a marginalized and vulnerable population.
- Desire to serve in a Christian Street ministry.

**WORKING CONDITIONS**
- This position involves working in a challenging and potentially volatile environment where you may encounter racial slurs, name-calling, and derogatory comments from community members. It requires resilience, conflict resolution skills, and the ability to maintain professionalism and composure in the face of adversity. Training and support will be provided to ensure your safety and well-being.
- The working environment for this position requires moderate amounts of walking, climbing, standing, sitting, lifting, carrying, and daily interactions

  • Foothills Housing Focused Shelter Worker

    3 weeks ago

    Calgary, Canada The Mustard Seed Society Full time

    Walking alongside guests who have experienced significant trauma and barriers to housing, food, and other basic needs. The Housing Focused Shelter Worker works closely with guests utilizing the Foothill’s Shelter by encouraging them in their journey and connecting them with programs and services so that they can have a positive, coordinated, and sustained...

  • Housing Focused Shelter Worker

    1 month ago

    Calgary, Canada The Mustard Seed Society Full time

    Join The Mustard Seed as a Housing Focused Shelter Worker, providing crucial support to community members at our shelter who have faced trauma and housing challenges. In this role, you'll guide individuals towards programs and services, enabling a coordinated and sustainable exit from the shelter. Daily, you'll engage in crisis intervention, meaningful...

  • Shelter Care Specialist

    2 months ago

    Calgary, Canada Children's Cottage Society Full time

    SALARY: CAD 49100.00 YEARLY - PUBLISHED: NOVEMBER 4, 2024 - EXPIRY: DECEMBER 4, 2024 - ONSITE - CALGARY, ALBERTA - FULL TIME - TEMP - SOCIAL SERVICES **Summary**: The Children’s Cottage Society, established in Calgary in 1986, provides emergency shelter, crisis nursery, community respite, and family support programs to more than 3,500 children a year. The...

  • Shelter Care Specialist

    2 months ago

    Calgary, Canada Children's Cottage Society Full time

    SALARY: CAD 23.60 HOURLY - PUBLISHED: NOVEMBER 4, 2024 - EXPIRY: DECEMBER 4, 2024 - ONSITE - CALGARY, ALBERTA - TEMP - SOCIAL SERVICES **Summary**: The Children’s Cottage Society, established in Calgary in 1986, provides emergency shelter, crisis nursery, community respite, and family support programs to more than 3,500 children a year. The Society’s...

  • Emergency Shelter Worker

    2 months ago

    Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

    About Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...

  • Relief Shelter Worker

    2 months ago

    Calgary, Canada Awo Taan Healing Lodge Society Full time

    This casual position requires the ability to work as both a Wellness Worker and Child Support Worker. Wellness Workers & Child Support staff work within a team of committed members who provide supportive counseling, referrals & advocacy, information, safety planning, and education on family violence while families stay in our 32 bed emergency women’s...

  • Shelter Addiction Support Worker

    6 months ago

    Calgary, Canada Alpha House Society Full time

    ALL APPLICANTS MUST BE FULLY VACCINATED AGAINST COVID 19 Full Time - 3 days on and 3 days off, 7pm-7am - All hours worked between 11pm and 7am is entitled to a $2 per hour shift premium - Must have a Class 5 Drivers License (non-GDL) About Alpha House: Alpha House Society is a non-profit, charitable agency that provides safe and caring environments for...

  • Emergency Shelter Worker

    2 months ago

    Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

    About Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...

  • Emergency Shelter Worker

    2 months ago

    Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

    About Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...

  • Emergency Shelter Worker

    2 months ago

    Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

    About Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...

  • Emergency Shelter Worker

    3 months ago

    Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

    About Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...

  • Shelter Addiction Support Worker Part-time

    6 months ago

    Calgary, Canada Alpha House Society Full time

    Part Time - Saturdays and Sundays, 3-11pm - Must have a Class 5 Drivers License (non-GDL) About Alpha House: Alpha House Society is a non-profit, charitable agency that provides safe and caring environments for individuals whose lives are affected by alcohol and other drug dependencies. Alpha House first opened in Calgary in 1981 as a place of safety for...

  • Group Home and Shelter Support Worker

    4 months ago

    Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

    **Hi. We’re Trellis.** Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community...

  • Relief Family Support Worker

    4 months ago

    Calgary, Canada Inn From The Cold Full time

    **Are you a changemaker? Come on INN!** **Who Are We?** We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis. At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives...

  • Diversion Worker

    1 month ago

    Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

    About Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...

  • Group Home

    2 weeks ago

    Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

    Hi. We’re Trellis.Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports...

  • Diversion Worker

    3 months ago

    Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

    About Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...

  • Group Home and Shelter Support Worker 24 7

    2 weeks ago

    Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

    **Hi. We’re Trellis.** Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community...

  • Affordable Housing Locator

    7 months ago

    Calgary, Canada Inn From The Cold Full time

    Salary: You have a passion for making a difference, you crave the opportunity to impact your community and you would describe yourself as someone who seeks a career with purpose. You have a strong internal drive that pushes you to seek challenging work in a collaborative, professional, and reputable environment that does meaningful work in...

  • Adult Care Worker

    6 months ago

    Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

    About Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...