Operations Field Coordinator

3 weeks ago

Greater Toronto Area, Canada Mr. Greek Restaurants Full time

**OVERVIEW**

The Operations Field Coordinator is responsible for overseeing the commercial success of Mr. Greek restaurant outlets, as well as the development of new franchises. Overseeing the commercial development of the outlets involves maintaining the company brand or style, as well as ensuring healthy profit levels.

The Operations Field Coordinator is directly responsible for brand management and growth through a focus on operations, guest service, product quality, financial results, restaurant management, and employee development for Mr. Greek outlets. The job also demands hands-on management skills for liaising with franchise operators, managers and staff in a number of sites. The Operations Field Coordinator provides planning, direction, and leadership for all aspects of the Mr. Greek brand.

**SCOPE**

The role reports to the Senior Operations manager.

**KEY DUTIES & ACCOUNTABILITIES**
- Evaluates restaurant operations, with a focus on food quality, guest service, sanitation, costs, etc;
- Establishing location performance targets in guest service, margin improvement, maintaining company standards in food, safety, product and facility specifications and employee satisfaction;
- Motivating and supporting franchisees in all aspects of business development and management;
- Implementing the company's business development strategies within all Mr. Greek outlets;
- Acting as a link between the head office and franchisees;
- Carry out all training programs to Mr. Greek locations;
- Standardizing systems and policies within outlets to meet the company's overall style or image;
- Communicates with franchise partners and their teams to implement marketing initiatives as well as chain-wide programs;
- Assist franchise partners with implementing local store marketing initiatives;
- Ensure that each restaurant meets or exceeds the Annual Operating Budget established for each unit;
- Perform hands-on operational work as necessary, inclusive of kitchen training, food preparation, dining room service, cleaning and sanitation, etc;
- Conduct visitations, complete reports and follow up to ensure the passing standard of 95% is being met;
- Source new suppliers when necessary;
- Monitor supplier purchases and pricing;
- Conduct quarterly reviews with every franchisee to ensure targets are being met; provide guidance and ideas to consistently improve business; Review sales figures and cost of goods, comparing to budget, discuss issues with unit managers; Set financial benchmarks and follow up to ensure financial goals are met;
- Conduct quarterly financial audits with franchise partners to review Profit & Loss Statements
- Spearheading the opening of new restaurants;
- Ensure full compliance throughout system;
- Responds to guest complaints follow up to ensure corrective action is taken;
- Ensure a warm ambience is established throughout all Mr. Greek locations**;**:

- Embodies, promotes and teaches the company core values, as well as the motto, “Because life has to be enjoyed”;
- Report management or performance issues to the Senior Operations Manager;
- Participates in the creation of certain company manuals as required, such as the Operations Manual, ingredient files or plated meals manuals;
- Provide weekly schedule of operational visits to Senior Operations Manager
- Keep restaurant files for each location, and update accordingly; These files are currently maintained on the company computer server, as well as hard copies which are kept in storage at the Head Office;
- Follow company policies and procedures, maintain a professional businesslike attitude;
**Food Quality** - Monitor food quality standards during mandatory store visits. Conduct line-checks with managers. Conduct quality control Inspection to ensure adherence to recipes, food specs, food handling standards and proper sanitation procedures.

**Unit Cleanliness** - Assure FOH / BOH cleaning lists and schedules are in use and being followed. Conduct a thorough walk-through in every unit on every visit to assure compliance. Ensure proper sanitation procedures are in use. Record your observations and communicate action plans to Senior Operations Manager. Follow up with franchise operators to implement corrective action as required.

**Repairs and Maintenance** - Inform franchise operators of any issues observed during store visits. Follow-up to ensure repair and maintenance work is properly completed.

**Training and Development** - Assure franchise operator training is ongoing and proper programs are being followed. Investigate by looking at recently hired employees’ files and talking with staff. Look for proper tests, certification documents. Management development is achieved through observation shifts with individual managers, ensuring that standards are being met. Assess the manager’s strengths and areas of opportunity through frequent oral and written feedback. Communicate any training and development needs to Senior Operations Manager.

  • VP, Field Operations

    4 weeks ago

    Greater Toronto Area, Canada Up Fundraising Full time

    Knew Sales Group Inc. (“Knewsales”) was originally founded in 2003 and is a full service customer acquisition agency providing retail and fundraising consultancy services. The company produces memorable customer experiences through programs that quickly and effectively generate sales, increase brand awareness, improve ROI, boost customer base, and lower...

  • VP, Field Operations

    4 weeks ago

    Greater Toronto Area, Canada Up Fundraising Full time

    Knew Sales Group Inc. (“Knewsales”) was originally founded in 2003 and is a full service customer acquisition agency providing retail and fundraising consultancy services. The company produces memorable customer experiences through programs that quickly and effectively generate sales, increase brand awareness, improve ROI, boost customer base, and lower...

  • VP, Field Operations

    4 weeks ago

    Greater Toronto Area, Canada Up Fundraising Full time

    Knew Sales Group Inc. (“Knewsales”) was originally founded in 2003 and is a full service customer acquisition agency providing retail and fundraising consultancy services. The company produces memorable customer experiences through programs that quickly and effectively generate sales, increase brand awareness, improve ROI, boost customer base, and lower...

  • General Manager

    2 weeks ago

    Greater Toronto Area, Canada MAGCOR DEMOLITION Full time

    **Company**: MAGCOR Demolition **Position**: Demolition/General Field Manager **About Us**: MAGCOR Demolition is a premier Ontario-based demolition company renowned for delivering high-quality projects on time and within budget. We pride ourselves on our commitment to excellence, safety, and customer satisfaction. We are currently seeking an experienced...

  • Field Operations Specialist

    3 weeks ago

    Greater Toronto Area, Canada The Burger's Priest Full time

    Overview: The Burger Priest is part of Recipe Unlimited Corporation. Recipe is Canada’s leading full service restaurant company. Home to such iconic brands as Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group, New York Fries, The Pickle Barrel & Catering, State and Main, Elephant and Castle and Original...

  • Field Operations Specialist

    2 weeks ago

    Greater Toronto Area, Canada The Burger's Priest Full time

    Overview: The Burger Priest is part of Recipe Unlimited Corporation. Recipe is Canada’s leading full service restaurant company. Home to such iconic brands as Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group, New York Fries, The Pickle Barrel & Catering, State and Main, Elephant and Castle and Original...

  • Field Operations and Sales Representative

    3 weeks ago

    Greater Toronto Area, Canada Arelli Commercial Cleaning Full time

    Arelli Cleaning Inc. is a thriving commercial cleaning company that provides exceptional cleaning & disinfection services to businesses in the GTA area. As we embark on the next stage in our journey — expanding to new cities & areas, we are looking for a Part-time **Field Operations and Sales Representative** to join our journey to success. - **What is the...

  • Field Technician

    3 weeks ago

    Greater Toronto Area, Canada Planview Utility Services Full time

    _Internal Reference: 084_ - **The Position....**_ - Working under the support and guidance of the SUE Field Supervisor, you will complete subsurface utility data capture field activities, either individually or as part of a team. These activities will typically include - field verification of utility positions using a variety of geophysical tools; and...

  • Fiber Locator

    1 week ago

    Greater Toronto Area, Canada Field Tech Solutions Full time

    Fiber Locator **Overview**: Field Tech Solutions is actively seeking a dedicated and experienced Fiber Locator to join our growing team. In this critical role, you will be responsible for accurately locating and marking underground fiber lines to ensure the safety and efficiency of our projects. **Key Responsibilities**: - Utilize hand tools and specialized...

  • Field Sales Representative

    2 weeks ago

    Greater Toronto Area, Canada Career Nexus Inc. Full time

    **Position Title: Field Sales Representative** **Location**:Canada: Golden Horseshoe (Burlington, GTA, Hamilton areas) **Job Type**: Full-time **Pay Rate**: $36,000 + 3% Commission + Gas allowance **Work Authorization: Canada**: Eligible to work in Canada without sponsorship. **Reports to**: Sales and Operations Coordinator **Position...

  • Field Services Coordinator

    3 weeks ago

    Greater Sudbury, Canada Commissionaires Full time

    Field Services Coordinator **Province** Ontario**City/Town** Sudbury**Job ID** 24-172**Department** OperationsWe are currently recruiting for a Field Services Coordinator to work in person at our office in Sudbury, ON. What you will be doing The Field Services Coordinator is responsible for converting opportunities into completed jobs. The focus is to...

  • Client Care Coordinator

    2 weeks ago

    Toronto, Canada Field Trip Health Full time

    **About Field Trip Health** Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...

  • Field Service Technician

    2 weeks ago

    Old Toronto, Ontario, Canada Fish Field Inc Full time

    Field Service Technician - Canada RemotePosition TypeOtherLocationLanguage(s)Added onTuesday, February 20th 2024Deadline to apply Job DescriptionNETZSCH Premier Technologies is looking for a Field Service Technician to work as a team performing commissionings, start-ups, and training for new equipment at the customer's facility. This includes installation...

  • Field Coordinator

    4 weeks ago

    Toronto, Canada Kiewit Corporation Full time

    **Requisition ID**: 172312 **Job Level**: Entry Level **Home District/Group**: MEC Transportation District **Department**: Field Operations **Market**: Transportation **Employment Type**: Full Time **POSITION OVERVIEW**: As a Field Engineer/Coordinator, you will have the opportunity to be a job-site leader in health and safety, ensuring quality of...

  • Client Care Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Field Trip Health Full time

    About Field Trip HealthField Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...

  • Field Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Kiewit Corporation Full time

    Requisition ID:172233Job Level:Mid LevelHome District/Group: Eastern Canada DistrictDepartment:Field OperationsMarket:TransportationEmployment Type:Full TimePOSITION OVERVIEW:As a Field Coordinator, you will be expected to be a job-site leader in health and safety, ensuring quality of reporting and workmanship, and that all engineering work is completed in a...

  • Field Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Kiewit Corporation Full time

    Requisition ID: 172312Job Level: Entry LevelHome District/Group: MEC Transportation DistrictDepartment: Field OperationsMarket: TransportationEmployment Type: Full TimePOSITION OVERVIEW:As a Field Engineer/Coordinator, you will have the opportunity to be a job-site leader in health and safety, ensuring quality of reporting and workmanship, and that all...

  • Field Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Kiewit Full time

    Requisition ID: 172312Job Level: Entry LevelHome District/Group: MEC Transportation DistrictDepartment: Field OperationsMarket: TransportationEmployment Type: Full TimePosition OverviewAs a Field Engineer/Coordinator, you will have the opportunity to be a job-site leader in health and safety, ensuring quality of reporting and workmanship, and that all...

  • Field Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Kiewit Full time

    Requisition ID: Job Level: Entry Level Home District/Group: MEC Transportation District Department: Field Operations Market: Transportation Employment Type: Full Time Position OverviewAs a Field Engineer/Coordinator, you will have the opportunity to be a job-site leader in health and safety, ensuring quality of reporting and workmanship, and that all...

  • Event Coordinator

    4 weeks ago

    Toronto, Canada Left Field Brewery Full time

    **Position: Event Coordinator** **Type**: Full-Time, Hourly (35-44 hrs/week) **Compensation**: $21.83 / hour + brewery-wide tip pool + bonus potential **Benefits**: Health & Dental Benefits, Healthcare Spending Account, employee beer & apparel discounts, paid breaks, paid sick leave Left Field Brewery is a small, community-focused family business with a...