Housekeeping Administrator

6 months ago

Surrey, Canada Bouygues Energies & Services Full time

At Bouygues Energies and Services we aim to foster work environments that are client focused, results-orientated and collaborative. Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company, globally. Our Canadian projects include the government, aviation industry, and healthcare and entertainment sectors with contract duration ranging from short term to 28 years. With our sister company, Plan Group, we have significant reach into all asset classes. Our offices include Vancouver, Winnipeg, Montreal, Ottawa and Toronto.

We take pride in providing partnerships with our clients, providing facility management and energy solutions. Whether creating modern and imaginative work spaces, enhancing carbon and green performance, or delivering high quality facility services, we will bring our imagination, energy and technologies to deliver a unique client experience that creates tangible value and benefit to our clients and partners.

Our core values of safety, integrity, commitment, helpfulness, results, team work, empowerment, innovation and honesty contribute to our family-orientated Bouygues culture and we are committed to hiring people who are leadership focused, team-centered and pride themselves to take ownership and are accountable.

Housekeeping Administrator

Reporting To : Housekeeping Manager

Core Purpose of the Job : Provide guidance to the Housekeeping functions within the Site in accordance with the company policies and operational requirements of the Contract Agreement.

Scope of Duties and Responsibilties:

- Conducts daily briefings and supply distribution taking into consideration inventory control process
- Assist other staff with tablet use and maximo assigments as instructed by department Supervisor/Manager. Conduct, delegate, and administer related housekeeping duties, cleaning programs and/or project work
- Creates and updates schedule and call for relief housekeepers as necessary.
- Handle urgent/emergency calls when Manager/Supervisor is not available and contact on call Manager/Supervisor, as necessary
- Ensure safe work practices/procedures/methods are followed by the Housekeeping staff
- Ensure Housekeeping staff is meeting Reactive and Routine timelines as set out in the Project Agreement and/or on Work Requests
- Ensure that all Housekeeping equipment are regularly cleaned, is in safe condition and maintained in good working order.
- Perform audits and inspections as required
- Work autonomously, manage priorities, and solve problems independently.
- Utilize time management and oversees concerns raised by the Client are dealt with quickly and efficiently. Where required, performance follow up is made ensuring the client concern and rectification taken are communicated to the appropriate Manager.
- Conduct, delegate, and administer related Housekeeping duties/ cleaning programs/project work including but not limited to (Assigned PPMS, Heavy Duty tasks, Floor care, Carpet Care, Window Cleaning)
- Conduct training and provide administrative support such as minute taking, updating trackers, procedures, manuals, and other documents
- Assist in the preparation of reports and documents as required, maintaining confidentiality at all times.
- Support the Administration team on their duties and responsibilities as required.
- Fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy and Health & Safety Management Plans.
- Undertake such other duties appropriate to the level and character of work as may reasonably be required within the Department / Service.
- Support the Company's Quality Policy Statement and actively participate in the achievement of Company and personal Quality objectives. Comply with the Company Policies and procedures.

Essential Attributes:

- Highly flexible with good interpersonal skills that allows one to work effectively in a diverse working environment.
- Well developed customer services skills and ability to cope with demanding and varied customer requirements. Consistently offer professional, friendly, and engaging service
- Ability to work under pressure and in a demanding, fast paced environment and meet deadlines.
- Effective oral and written communication, organizational, interpersonal, time management and organizational skills.
- Strong eye for detail and the ability to deliver and coach all team members in the moment adhering to company standards and environmentally sound practices.
- Good team leadership skills with experience in improving efficiency to deliver on own and team’s deadlines with consistency.
- Highly safety conscious work ethic encouraging and enforcing correct safety procedures/standards and ability to recognize and act in emergency situations
- Knowledge and training in Workplace Hazardous Materials Information System.
- Ability to work in a team environment and manage priorities in an effective

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