Customer Care

2 weeks ago

Greater Toronto Area, Canada Safeline Group of Companies Full time

**Company Background**:
Reco Services, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients across the construction industry.

**Job Summary**:
We are seeking a **Customer Care Coordinator (Construction)** to join our team in the GTA. The Customer Care Coordinator (Construction) will be responsible for managing and maintaining relationships with clients, homeowners, and stakeholders throughout the construction process. This role requires a detail-oriented individual who can work independently to provide clients with comprehensive and effective customer service solutions.

**Key Responsibilities**:

- Coordinate and conduct **Occupancy Day Procedures on-site**:

- Efficiently complete all necessary documentation and reports
- Work closely with construction, trades and all other personnel and assist teams **on-site **where/when needed to ensure deficiencies are completed and signed off in a timely manner
- Assisting purchasers with all **Tarion Warranty** related inquiries and concerns
- Perform a variety of customer care duties **on-site **such as **Pre-Delivery Inspection (PDI)**, coordinate trade deficiency completions
- Assist with Closing/Occupancy Day procedures, 30-Day, Year-End Warranty submissions, etc.

**Qualifications**:

- A degree, diploma, or certificate in construction management, business, or a related field an asset
- Minimum of 1 year of experience in a customer service or project management role; (_experience in the construction industry an asset)_
- Knowledge of construction industry practices and terminology an asset
- Experience working within the residential construction industry with knowledge of the **Tarion Warranty** and **Construction Guidelines** and **Ontario Building Code** an asset
- Effective communication and customer service skills.
- Attention to detail and strong organizational skills.
- Ability to work independently and as part of a team.
- Valid driver's G license and access to a vehicle.

**What Safeline Group of Companies Offers**:

- Competitive salary and benefits package.
- Opportunity for growth and advancement within the company.
- Collaborative and supportive work environment.
- Professional development opportunities.
- Meaningful and rewarding work that contributes to the growth and success of the company.

If you meet the qualifications and are interested in this exciting opportunity, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
- Reco Services is an equal opportunity employer, and we are committed to fostering a diverse and inclusive workplace. If you require accommodation throughout the recruitment and selection process, we will work with you to meet your needs._

**Job Types**: Full-time, Permanent

**Salary**: From $37,000.00 per year

**Benefits**:

- Company events
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: On the road

  • New Home Inspector

    3 weeks ago

    Greater Toronto Area, Canada Fortune Customer Care Professionals Full time

    **Contract Work Description** **New Home Inspector** **Introduction** We are seeking individuals to conduct new home inspections who can be described as diligent, honest and interested in learning more about the construction industry. As a member of our team, you will have the opportunity to work with a variety of construction sites in Southern Ontario,...

  • New Home Inspector

    4 days ago

    Greater Toronto Area, Canada Fortune Customer Care Professionals Full time

    **Contract Work Description** **New Home Inspector** **Introduction** We are seeking individuals to conduct new home inspections who can be described as diligent, honest and interested in learning more about the construction industry. As a member of our team, you will have the opportunity to work with a variety of construction sites in Southern Ontario,...

  • Customer Care Coordinator

    4 weeks ago

    Greater Toronto Area, Canada fgf brands Full time

    **Job Description**: **QA Customer Care Coordinator** **We’re a naan traditional company** **Summary** **What FGF Offers**: - FGF believes in Home Grown Talent, accelerated career growth with leadership training. Unleashing Your Potential - Competitive Compensation, Health Benefits, & a generous flexible medical / Health spending account - RRSP...

  • Customer Care Coordinator

    20 hours ago

    Greater Toronto Area, Canada fgf brands Full time

    **Job Description**: **QA Customer Care Coordinator** **We’re a naan traditional company** **Summary** **What FGF Offers**: - FGF believes in Home Grown Talent, accelerated career growth with leadership training. Unleashing Your Potential - Competitive Compensation, Health Benefits, & a generous flexible medical / Health spending account - RRSP...

  • Customer Care Coordinator

    3 weeks ago

    Greater Toronto Area, Canada Lindvest Properties Limited Full time

    **Job Summary** The Customer Care Coordinator represents the front-line of support for clients once the home has been purchased. This includes ensuring that customers are satisfied with the quality of the products, coordinating trades and service technicians to attend to deficiencies in a timely manner, handling warranty issues pertaining to the home and...

  • Customer Care Coordinator

    2 months ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Customer Care Coordinator

    2 months ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Customer Care Coordinator

    3 weeks ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Customer Care Coordinator

    2 days ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Customer Care Associate

    1 week ago

    Greater Toronto Area, Canada Precise ParkLink Inc. Full time

    **Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The Customer...

  • Customer Care Coordinator

    7 days ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    Company Background:Reco Cleaning Services, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients across the...

  • Customer Care Coordinator

    2 weeks ago

    Greater Toronto Area, Canada Mattdaniels Limited Full time

    Job description Come join our team at Mattdaniels Limited. We are a successful construction and service company providing support and special services to multiple high rise and low rise home builders throughout the GTA. We are currently looking for a **Customer Care Coordinator** **What will you be doing?** - Coordinate and conduct Pre-Delivery...

  • Customer Care Representative

    2 months ago

    Greater Toronto Area, Canada Menkes Developments Ltd. Full time

    **ABOUT THE JOB**:We are expanding our Customer Care Team to support the completion of projects in Vaughan and Downtown Toronto over the coming year. As a member of the on-site Customer Care Team, the **Customer Care Representative** will act as a front-line point of contact with homeowners during the Quality Assurance and Pre-Delivery Inspection stages. The...

  • Customer Care Representative

    2 weeks ago

    Greater Toronto Area, Canada Menkes Developments Ltd. Full time

    **ABOUT THE JOB**:We are expanding our Customer Care Team to support the completion of projects in Vaughan and Downtown Toronto over the coming year. As a member of the on-site Customer Care Team, the **Customer Care Representative** will act as a front-line point of contact with homeowners during the Quality Assurance and Pre-Delivery Inspection stages. The...

  • Care Coordinator

    2 months ago

    Greater Toronto Area, Canada Arcavia Care Services Ltd. Full time

    We are looking for self-driven Care Coordinators/ Home Care Marketeers to join our new team. You will play an instrumental role in generating business from an assigned region and interact in the community to promote company services. Primary referral sources include hospitals, physicians, senior retirement communities, skilled nursing facilities, and the...

  • Customer Care Manager

    7 days ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    Company Background:Reco Services, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada.Job Summary:Key Responsibilities: Coordinate and conduct predelivery inspections and presentations in accordance with the Tarion new...

  • Customer Care Coordinator

    2 weeks ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Customer Care

    2 months ago

    Greater Toronto Area, Canada Menkes Developments Ltd. Full time

    **Customer Care Representative Role - Ref #2023-785** **RESPONSIBILITIES**: Based at the Customer Care Site Offices for the two projects, the key responsibilities of this role are: - Perform Quality Assurance, Pre-Delivery, Delivery, 30-day, year-end and Warranty Service Inspections. - Provide follow-up and issue resolution with clients. - Make...

  • Customer Care Coordinator

    2 months ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Construction Pdi Technician

    2 months ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...