Insurance Operations Specialist, Vendor Operations
5 days ago
As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc.
Audi Finance and Volkswagen Finance offers a wide range of leasing, retail financing and protection plans expertly tailored to meet the needs of our Customers. Additionally, we provide commercial financing products to Audi and Volkswagen Dealers to support expanding dealership capabilities and enhancing overall operations.
VWFS Protection Services Inc., a whole owned subsidiary of VW Credit Inc., provides a range of vehicle protection products, including Vehicle Service Contacts, GAP and Excess Lease Wear Waivers, to U.S. VW, Audi and Ducati customers.
Role Summary
The Insurance Operations Specialist Vendor Operations - NAR will be part of the North American Region (NAR) Insurance and Protection Services team and will support the attainment of the NAR Insurance yearly revenue and sales targets through the ongoing operational management of all structures and processes related to insurance and service products in collaboration with hired third-party administrators (“TPA”) and other external service providers.
This role is critical to the success of the program through the development and maintenance of internal business processes that are customer-oriented, compliant, value focused and profit/growth oriented.
This role will work closely with the hired administrators and other service providers to manage structural setup, program operations, reporting, claims processing, issue resolution, and financial management.
Key Responsibilities
- Serve as the Designated Responsible Producer for VCCI agency business, including operational management of insurance partnerships.
- Manage all other NAR Insurance vendor relationships pertaining to sales and contract management, external insurance, dealer reinsurance, consulting and reporting / data management.
- Oversee the implementation and quality of operational processes in TPA organizations.
- Oversee and manage Service Level Agreements with TPA and other vendors.
- In cooperation with the Vendor Risk Management function, maintain a schedule of periodic vendor assessments, and conduct vendor audits including development of recommendation for issue resolution.
- Manage the NAR Insurance SG&A budget including reporting, forecasting and annual planning rounds.
**Required Qualifications**
- University degree or equivalent experience required
- Registered Insurance Brokers of Ontario (RIBO) Level II License
- Project Management Certification / PMP an asset
**Experience**
- 2+ years of licensed agent experience in Canada
- 7+ years of OEM/Financial Services experience related to automotive and/or financial products and services with a focus on operations, business process management and data management.
**Competencies**
- Strong desire and capability to develop initiatives and ensure execution and implementation
- Solid self-starter mindset
- Ability to think and act across various areas of the business
- Excellent project management skills including planning, documentation, timeline and stakeholder management
- Ability to develop and maintain strategic partnerships, both internally and externally
- Strong communication skills - interpersonal, presentation and written
- Highly developed problem-solving skills
- Robust levels of assertiveness in a dynamic work environment
- Willingness to continuously learn and then be able to apply
**Work schedule**
- This position is Hybrid
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Insurance: 2 years (required)
Licence/Certification:
- RIBO License (required)
Work Location: Hybrid remote in Pickering, ON
-
Operations Specialist
2 weeks ago
Pickering, Canada Selco Elevators Ltd. Full time**ABOUT US** Selco Elevators Ltd. is the largest independent elevator company in the GTA, working with all major consulting and construction companies. For the past 30 years, we have specialized in commercial and residential low to high-rise elevators, in both standard and custom designs. Our staff takes great pride in what we have accomplished and the...
-
Insurance Administrator
2 months ago
Pickering, Canada Westland Insurance Ltd. Full timeWestland Insurance Group Ltd has an new opportunity for a Insurance Administrator in our Pickering, Ontario office. Our Processing Team supports our advisors by producing high quality policy documents and sending them to clients. At Westland Insurance, you will enjoy working in a vibrant and supportive team environment with opportunities to grow your...
-
Insurance Policy Specialist
2 weeks ago
Pickering, ON, Canada Billyard Insurance Group - Pickering Full timeBIG Pickering is a rapidly growing insurance brokerage. We are proudly recognized on Insurance Business Canada's Top Brokerages list for the last two years and named one of Canada's Top Growing Companies on the Globe and Mail's Report on Business. We provide our insurance professionals with innovative technology, tools, and the support required to compete in...
-
Insurance Policy Specialist
2 weeks ago
Pickering, ON, Canada Billyard Insurance Group - Pickering Full timeBIG Pickering is a rapidly growing insurance brokerage. We are proudly recognized on Insurance Business Canada’s Top Brokerages list for the last two years and named one of Canada’s Top Growing Companies on the Globe and Mail’s Report on Business. We provide our insurance professionals with innovative technology, tools, and the support required to...
-
Insurance Policy Specialist
2 weeks ago
Pickering, ON, Canada Billyard Insurance Group - Pickering Full timeBIG Pickering is a rapidly growing insurance brokerage. We are proudly recognized on Insurance Business Canada’s Top Brokerages list for the last two years and named one of Canada’s Top Growing Companies on the Globe and Mail’s Report on Business. We provide our insurance professionals with innovative technology, tools, and the support required to...
-
Insurance Policy Specialist
2 weeks ago
Pickering, ON, Canada Billyard Insurance Group - Pickering Full timeBIG Pickering is a rapidly growing insurance brokerage. We are proudly recognized on Insurance Business Canada’s Top Brokerages list for the last two years and named one of Canada’s Top Growing Companies on the Globe and Mail’s Report on Business. We provide our insurance professionals with innovative technology, tools, and the support required to...
-
Insurance Policy Specialist
2 weeks ago
Pickering, ON, Canada Billyard Insurance Group - Pickering Full timeBIG Pickering is a rapidly growing insurance brokerage. We are proudly recognized on Insurance Business Canada’s Top Brokerages list for the last two years and named one of Canada’s Top Growing Companies on the Globe and Mail’s Report on Business. We provide our insurance professionals with innovative technology, tools, and the support required to...
-
Dozer Operator
2 months ago
Pickering, Canada Earthworks Full timeWe are a professional and well established Earthworks company looking to hire an expert dozer operator. Job is full time year round. We work within Durham Region. - At least 10 years experience operating larger dozers - Must have experience running a CAT D8 or John Deere 850J - Must be extremely good at grading We are looking for an expert dozer...
-
Laser Operator
7 days ago
Pickering, Canada Nelson Industrial Inc. Full time**Laser Operator** The Laser Operator will be responsible for running laser machines that cut and shape metal parts and materials. Precision, technical knowledge, and safety awareness are key aspects of this role. The operator must understand machine programming, operation, and maintenance to produce high-quality work according to specifications. **Our...
-
Marketing & Operations Manager
6 days ago
Pickering, Canada Apex Physiotherapy & Chiropractic Full time**Job description** We are looking for a reliable and dedicated marketing and operations manager with great leadership and organizational skills with a genuine passion to serve patients and exceed expectations to support our amazing team and turn our clinic into a well-oiled machine. Must possess strong customer service skills and excellent phone...
-
Procurement Specialist
3 weeks ago
Pickering, Canada Ontario Power Generation Full time**Location**:Pickering, ON, CA, L1W 3J2**Req ID**:43105**Status**: Regular Full-time (Hybrid)**Education Level**: 4 Year University Degree in Engineering, Science, Computer Science, Business, Applied Science or Law**Location: Pickering, ON** **Travel**: 25% Travel**Deadline to Apply: June 18, 2023** - OPG continues to set the bar for environmental...
-
Digital Inkjet/laser Cutting Press Operator
1 week ago
Pickering, Canada Weed Me Inc. Full time**Job description** **Arrowjet 250 Digital Inkjet/laser cutting press operator** **About Weed Me**: Weed Me is a dynamic and rapidly growing cannabis company committed to providing high-quality products to our customers. As a leader in the industry, we strive for excellence in every aspect of our operations. To support our continued growth, we are seeking a...
-
Brake Operator
2 months ago
Pickering, Canada Nelson Industrial Inc. Full time**Brake Operator** The Brake Press Operator will be responsible for running and maintaining brake press machines used to bend and shape metal sheets and components. This role demands precision, understanding of manufacturing workflows, and adherence to strict safety and quality standards. **Our facility in Pickering, ON has an opening for a Full-time...
-
Brake Operator
8 hours ago
Pickering, Canada Nelson Industrial Inc. Full time**Brake Operator** The Brake Press Operator will be responsible for running and maintaining brake press machines used to bend and shape metal sheets and components. This role demands precision, understanding of manufacturing workflows, and adherence to strict safety and quality standards. **Our facility in Pickering, ON has an opening for a Full-time...
-
Partner Support Operations Specialist
7 days ago
Pickering, Canada goeasy Full timeIf you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and...
-
Press Operator
2 weeks ago
Pickering, Canada Trim Stamping Inc. Full timeFor this position we are looking for a Press Operator that is able to perform all stages of the stamping process, from the prepress stage and set up to the finished product. **Responsibilities**: - Set up dies and auxiliary equipment, including selecting and loading appropriate dies and raw material. - Monitor all quality issues and assist in resolutions,...
-
Credit Specialist
2 months ago
Pickering, Canada Lenbook Group of Companies Full timeLenbrook isn’t just another job — it’s a career. For more than 40 years we’ve been a leader in high-end audio and distributor of specialty consumer brands. Lenbrook believes in rewarding outstanding work, developing employees’ careers, and building long-term relationships with our customers. It is fun, supportive, and a great place to grow your...
-
Production Operator
2 weeks ago
Pickering, Canada Signature Aluminum Canada Inc. Full time**START A NEW CAREER MAKING $24/HR** **WHY YOU WANT A CAREER WITH SIGNATURE ALUMINUM** - New temporary starting rate *$24-24.50* - Annual raise after each year of service - Make up to *$26.50-27*/hr - Paid Training - Extensive Benefits Package (Dental, Healthcare, Vison, Drug Plan) - Employee Assistance Program - Pension plan with Company Match to 3.25% -...
-
Production Operator
3 weeks ago
Pickering, Canada Signature Aluminum Canada Inc. Full time**START A NEW CAREER MAKING $24/HR** **WHY YOU WANT A CAREER WITH SIGNATURE ALUMINUM** - New temporary starting rate *$24-24.50* - Annual raise after each year of service - Make up to *$26.50-27*/hr - Paid Training - Extensive Benefits Package (Dental, Healthcare, Vison, Drug Plan) - Employee Assistance Program - Pension plan with Company Match to 3.25% -...
-
Production Operator
3 weeks ago
Pickering, Canada Signature Aluminum Canada Inc. Full time**START A NEW CAREER MAKING $24/HR** **WHY YOU WANT A CAREER WITH SIGNATURE ALUMINUM** - New temporary starting rate *$24-24.50* - Annual raise after each year of service - Make up to *$26.50-27*/hr - Paid Training - Extensive Benefits Package (Dental, Healthcare, Vison, Drug Plan) - Employee Assistance Program - Pension plan with Company Match to 3.25% -...