Operations Assistant

3 weeks ago


Calgary, Canada Utility Network & Partners, Inc Full time

**ABOUT US**

Our customer-focused, web-based, utility-retailing company is now recruiting applicants for an **Operations Assistant** position.

**POSITION**

**RESPONSIBILITIES**
- Generate monthly and quarterly reports for each retail brand, to be reviewed by the Director of Business Development and Operations.
- Manage the referral program for all retail brands, ensuring prompt communication with potential referrers, administering contracts, and coordinating required information. Generate quarterly reports for all referrers and coordinate payments.
- Generate quarterly remittance reports for associated charities and charitable organizations.
- Follow up with micro-generation customers to obtain supporting documents and ensure compliance with our Terms and Conditions.
- Support the Customer Care team as required.

**REQUIREMENTS / QUALIFICATIONS**
- Business Administration Diploma or a related field is preferred.
- Proficient computer skills with a focus on data entry, spreadsheets, and general computer knowledge.
- Must be proficient with Excel and Google Sheets.
- Strong organizational skills with attention to detail.
- Proficient math skills with a focus on number facility and mathematical reasoning.
- Full touch typing proficiency.
- Full professional English proficiency, both written and verbal.
- Exceptional time management, interpersonal and organizational skills.
- A high degree of discretion and confidentiality.

**SKILLS**
- Excellent active listening skills and professional telephone manner.
- Excellent organizational and self-management skills.
- High levels of accuracy and attention to detail (data entry work will require attention to subtle differences and is very detail-heavy).
- Proficient with Microsoft Office Suite (Word, Excel, Outlook) and a willingness to learn and adapt to new technology and software as it emerges in the field.
- Excellent decision-making, problem-solving, and critical thinking skills.
- Proven interpersonal and collaborative skills with an ability to work as part of a team in an open-concept office space.

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Office: 1 year (required)

**Language**:

- English (required)

Work Location: In person


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