Assistant Operations Manager

1 week ago

Concord, Canada My Baskets Full time

**Who we are?**
**My Baskets** is gift baskets company from Toronto. One of the fastest growing in Canada. Founded 2003, we are one of top 10 Canada gifting companies. Our headquarters and warehouses are in Concord, Ontario. We are experts for gift customization and delivery logistics. Guided by the values of honesty, providing excellent customer experience, our working environment creates the right atmosphere for our employees to advance in their careers.
FULL-TIME OPERATIONS & FULFILLMENT MANAGER

The full-time operations and fulfillment manager will require you to oversee implementation and order fulfillment at every level. Taking on both the responsibility for the strategic direction of the department and general management duties, in this position, you will oversee daily operations and order fulfillment as well as look for ways to optimize and improve overall operations.
This position entails:
**Administrative Duties**
- Providing assistance to the scheduling of seasonal and part-time staff
- Review and track key performance indicators (KPI’s) in areas such as shipping and delivery times, backorders, lead times and more
- Manage inventory and conduct reports through Shopify
- Deliver clear presentation and summary of analytics, using software such as Excel, PowerPoint and Word.

**Operations Management**
- Overseeing the organization of everyday eCommerce order fulfillment
- Analyzing data in order to make data-driven decisions
- Work to find and create new opportunities for growth and expansion
- Logging and organization of operational standards and procedures of operation
- Multitasking and handling many ongoing responsibilities at once
- Discover areas of improvement and plan to refine production standards

**Fulfillment Support and Management**
- Responsible for the training of new team members
- Supervises and manages production and fulfillment team members
- Assumes responsibility for assuring that all orders will be processed in accordance with our standards, as well as completed in a timely and cost-effective manner
- Oversees open orders, taking quick action to ensure the resolution of any upcoming issues or delays to have orders shipped on time
- Assess the performance of couriers and other delivery partners to ensure all standards are being met
- Willing and able to provide support to team members in regard to meeting customer deadlines

**Supply Chain**
- Manage inventory and ensure inventory management systems are up to date
- Track customer complaints and item defects and oversee and correct any issues
- Use forecasting to ensure that supply chain demand levels are met and avoid shortages
- Find areas of improvement and automation in regards to inventory management
- At least two plus years of experience working in warehousing, production, and/or fulfillment in a management role
- Proven proficiency in a leadership position supervising the work of subordinates.
- Posses a customer-first mindset
- Strong attention to detail and an understanding of creative design
- Strong ability to prioritize, plan and solve problems as they arise
- Shipping and Logistics experience
- Self-motivated with a strong sense of initiative and a dedicated team-player
- Able to work quickly and efficiently in a fast-paced environment while juggling multiple tasks and responsibilities
- Demonstrated experience in eCommerce fulfillment with a proven history of generating KPI improvements to scale growth
- Strong verbal and written communication skills

**What is in for you?**
- Full-Time Position
- Health, Dental and Vision benefits
- Monday - Friday, Occasional Weekends
- Paid Vacation & Holidays
- Casual Dress Code
- Pay Commensurate with Experience
- Opportunity to Earn Year-End Bonus Pay

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

  • Operations Manager

    4 weeks ago

    Concord, Canada Rentokil Initial Full time

    **Operations Manager** Are you passionate about Management? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** Ambius, a brand of Rentokil, is about improving the quality of life for people working in offices, hotels and...

  • Operations Manager

    4 weeks ago

    Concord, Canada Rentokil North America Full time

    Overview: **Operations Manager** Are you passionate about Management? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** Ambius, a brand of Rentokil, is about improving the quality of life for people working in offices, hotels...

  • Assistant Manager

    2 weeks ago

    Concord, Canada Cole Haan Full time

    * Support Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations. CORE ACCOUNTABILITIES: - Achieve/Exceed personal and store sales goals and performance metrics through the...

  • Manager, Operations Excellence

    3 weeks ago

    Concord, Canada Recipe Unlimited Corporation Full time

    Harvey's is part of Recipe Unlimited Corporation. Recipe is Canada’s leading full service restaurant company and is home to such iconic brands as Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, The Burger’s Priest, Pubs, Bier Markt, East Side Mario’s, Landing Group, New York Fries, The Pickle Barrel & Catering, State and Main, Elephant and Castle...

  • Assistant Manager

    5 days ago

    Concord, Ontario, Canada Cole Haan Full time

    Support Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus onOperations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.CORE ACCOUNTABILITIES: Achieve/Exceed personal and store sales goals and performance metrics through the...

  • Operations Supervisor

    2 weeks ago

    Concord, Canada Majestic Marble Import Ltd. Full time

    **Position** The basic function of the Operations Supervisor/Assistant is to provide the necessary leadership to plan, direct, organize, coordinate, and control the work in the fabrication shop in a timely, efficient, and cost-effective manner. This resource will coordinate the assigned team members in such a manner that the highest quality work practicable...

  • Assistant Manager

    2 weeks ago

    Concord, Canada QE Home Full time

    QE Home is a designer bedding retailer with over 77 stores across Canada, and a fast-growing e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing customers with beautiful, affordable, comfortable, and eco-friendly bedding solutions — crafted in house by our design team — along with exceptional and...

  • Operations Manager Trainee

    2 weeks ago

    Concord, Canada Ryder System Full time

    You are the driving force behind our company. Start your career with Ryder today! START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_. As an Operations Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your...

  • Office Assistant Manager

    2 weeks ago

    Concord, Canada Vinyl Pro Full time

    **About the company** Vinyl Pro Windows System is more than just a window manufacturer; we redefine the traditional business model by fostering genuine, personal connections with our clients. Our commitment to excellence is evident in our meticulous craftsmanship and use of premium materials. With expedited delivery and unwavering support, we ensure your...

  • Assistant Manager

    3 weeks ago

    Concord, Canada WLKN Full time

    WLKN Store is seeking for a passionate Assistant Store Managers For our Streetwear shopping destination at Vaughan Mills STREETWEAR. FAMILY. LIFESTYLE. WLKN is a unique streetwear experience. Our stores are a hub for fashion, music, sports and culture. We stand out with the excellence of our customer service and the diversity of the 100+ brands we promote....

  • Assistant Store Manager

    4 weeks ago

    Concord, Canada PUMA Group Full time

    ASSISTANT STORE MANAGER, THE PUMA STORE VAUGHAN MILLS - Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service. - Guarantee consistently high standards of customer experience within the Store in accordance with...

  • Assistant Store Manager

    3 weeks ago

    Concord, Canada ECCO Shoes Canada Inc Full time

    ECCO is a Danish shoe manufacturer and retailer founded in 1963 by Karl Toosbuy, in Bredebro, Denmark. The company began with only the production of footwear, but has since expanded into leather production, accessories and small leather goods. At ECCO our vision is to be the best shoe company in the world. We are the only major shoe company to own and...

  • Administrative Assistant to Operations Team

    3 weeks ago

    Concord, Canada CDC Contracting Inc. Full time

    Overview: **Responsibilities**: - Manage and organize office files both physically and electronically. - Assist in preparing and proofreading documents - Provide administrative support such as answering phones, scheduling appointments, and maintaining office supplies - Perform data entry tasks accurately and efficiently. **Tasks**: - Transcribe paperwork...

  • Assistant Store Manager

    4 weeks ago

    Concord, Canada Tip Top Tailors - Vaughan Mills Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ **Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from...

  • Operations Manager

    5 days ago

    Concord, Ontario, Canada Henry Schein Canada Full time

    Operations ManagerTorontoHenry Schein Global Is A Health Solutions Company Powered by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach...

  • Operations Manager

    1 month ago

    Concord, Canada Henry Schein Canada Full time

    Operations ManagerTorontoHenry Schein Global Is A Health Solutions Company Powered by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach...

  • Operations Manager

    2 months ago

    Concord, Canada Yorkshire Garden Services Full time

    **Operations Manager for Yorkshire Garden Services Inc.** **About You** You are a detailed, organized, passionate, caring and results-driven individual that can visualize the overarching strategic goals of the company. Embedded in your work ethic is self-motivation, passion, enthusiasm and expertise with a proven track record of success while working...

  • Operations Manager

    2 weeks ago

    concord, Canada Henry Schein Canada Full time

    Operations ManagerTorontoHenry Schein Global Is A Health Solutions Company Powered by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach...

  • Operations Manager

    2 months ago

    Concord, Canada Henry Schein Canada Full time

    Operations ManagerTorontoHenry Schein Global Is A Health Solutions Company Powered by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach...

  • Operations Manager

    2 months ago

    Concord, Canada Henry Schein Canada Full time

    Operations Manager Toronto Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology Our 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions...