Vendor Compliance Specialist

5 days ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**8478**
- Division:
**Finance**
- Vacancy Type:
**Full-time Temporary**
- Affiliation:
**Non-Union: Management & Exempt**
- Contract Length:
**Approximately 1 year**
- Grade:
**07**
- # of Vacancies:
**1**
- Salary/Hourly Range:
**102,185 - 122,622**
- Hiring range/wage:
**102,185 - 112,404**
- Work Details (Days/hours):
**Monday - Friday 36.25 hrs per week**
- Posted Date:
**3/8/24**
- Existing or New:
**New**
- Deadline to Apply:
**3/24/24**

**What we offer**

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits, including a health spending account available upon your start date;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year.
- Fitness membership discount;
This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

**Make a difference**

The Vendor Compliance Specialist is responsible to work diligently and with confidence to manage the Vendor Compliance Office (VCO) relationship with internal business units and external vendors (service providers and suppliers). They will use their superior writing and analysis skills to help interpret, discuss, and hold vendors accountable to contracts, which will contribute to Toronto Community Housing better serving our tenants.

**What you’ll do**
- Business Unit/Internal Escalation_
- Primary contact and VCO escalation point for business unit issues, concerns and confidential matters related to TCHC vendors to ensure compliance with TCHC contracts, policies, SOPs and expectations
- Manage and resolve complex and sometimes sensitive vendor performance and payment issues escalated from business units through a detailed investigation, research, analysis and careful review of:

- contracts/agreements/terms and conditions
- budgets
- invoices
- change orders
- scopes of work
- discussions with business units and other stakeholders
- correspondence/minutes (written or otherwise)
- compiling analysis and making recommendations for VCO leadership and business unit review
- Act with integrity and as an impartial investigative authority while auditing the actions completed by the business unit to ensure the validity of the escalation raised and to ensure compliance with best practices, TCHC policies/procedures and relevant regulatory policies
- Engage Legal Services, Strategic Procurement and other TCHC divisions/units, as needed, to work collaboratively and diligently to investigate and resolve business unit escalations
- Govern, lead and facilitate the construction adjudication activities and processes, as fall under Prompt Payment legislation, which the VCO is responsible for. Work closely with Project Managers and Legal services when TCHC initiates Notice of Adjudication (NOA), following the mandated construction adjudication timelines
- Ensure timely updates of the Adjudication case and prompt closure of file once adjudication is complete
- Work closely with internal TCHC divisions and business units to build trust and confidence
- Thoroughly prepare and facilitate TCHC business unit escalation discussions, including agenda setting, preparation of analysis and investigation findings for presentation, documenting stakeholder feedback, VCO recommendations and action plans required to support completion of project deliverables
- Establish and facilitate regular meetings with business unit representatives to help identify vendor performance issues before escalation into larger incidents of concern
- Manage and monitor various proxy mailboxes related to internal business unit escalations
- Develop documentation, correspondence, memoranda and other documents, with or without the use of templates, taking into consideration the needs of TCHC, its tenants, corporate policies and legal implications relating to business unit escalations
- Vendor/External Escalation_
- Establish and maintain collaborative partnerships with TCHC vendors
- Strong ability to facilitate communication with two or more opposing parties in dispute while demonstrating confidentiality; lead dispute from the start with the goal of facilitating a successf

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