Dispatcher/customer Service
3 months ago
The Dispatcher/Customer Service will execute the day-to-day activity of their assigned region. This includes monitoring of the fleet, accurately distributing, receiving, and updating information. Identifying and participating in the resolution of issues relating to day-to-day driving activities is an essential responsibility of the Dispatcher. You must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities.
**Specific responsibilities include**:
- Dispatch: Transmitting and receiving all information relevant to the driver/cartage company performing his/her duties within the Company and customer requirements.
- Satellite and Telephone Management: Handling of all drivers related satellite messages or calls within assigned and overflow queues.
- Reporting: This involves the recognition, communication and documentation of situations that should be reviewed by other parties, for information, action and record keeping purposes.
- Problem Resolution: Working on behalf of both the Driver and the Company to resolve any day-to-day issues that may arise.
- Must have 2-3 years of experience in similar role & same industry
- Educational background in Supply Chain Management (or other relevant area such as Business)
- Comfortable to operate computer and computer software or ability to learn fast
- Dedicated experience providing customer service in a similar work environment
- Well organized, an excellent communicator and have a keen sense of timeliness
- Demonstrated attention to detail, communication, problem solving and planning abilities
- Knowledge of the transportation industry and North American geography are considered assets
- Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.
- Preferably working experience of Software Fleet Manager, Microsoft Office, Loadlink
**Why Galaxy Freightline**:
- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
**Galaxy Freightline is committed to Diversity and Inclusion in the Workplace**
**Job Types**: Full-time, Permanent
Pay: $40,000.00-$50,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Morning shift
**Experience**:
- Dispatching: 3 years (required)
- Dispatcher/Customer Service: 3 years (required)
Work Location: In person
-
Dispatcher/customer Service Representative
2 months ago
Mississauga, Canada Toronto Appliances Service Ltd. Full time*Job Summary* As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. You will be the primary point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to meet customer needs. *Responsibilities* - Utilize knowledge of...
-
Dispatcher/customer Service
6 months ago
Mississauga, Canada NUPT Inc Full time1- you do not have a car 2- have a criminal record 3- not a Canadian citizen 4- have less than 3 years city dispatching experience 5- Have no experience with Google Sheets/ Excel 6- cannot multi task 7- do not have customer service background NUPT is seeking an experienced dispatcher for non-emergency ambulance services. The role involves taking and...
-
Dispatcher/customer Service
5 months ago
Mississauga, Canada Traffic Team Inc Full time**Highway /LTL Dispatcher** **Description** Traffic Team Inc is a asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Traffic Team Inc invests time and support...
-
Customer Service/dispatcher
6 months ago
Mississauga, Canada Xtron Imaging INc. Full time**What we offer**: - Competitive compensation package - Continuing professional development - Opportunities for advancement - Company events - Work-life balance - Health and Dental Benefits - Life Insurance - Have previous experience in the customer service industry (required). - Be a solid communicator with exceptional multi-tasking and organizational...
-
Dispatch / Customer Service
6 months ago
Mississauga, Canada Arctic Glacier Full time**Dispatch/Customer Service** **Seasonal position/Full time hours (Shift - 2:00PM - 10:30PM - Monday - Sunday shift - weekends mandatory)** Reporting to the Distribution Manager, this position is responsible for answering or responding to all inbound calls from customers and dispatching drivers to ensure all deliveries are made in a quick and efficient...
-
Dispatcher/customer Service
6 months ago
Mississauga, Canada Total PowerGen Solutions Full time**Dispatcher/ Customer Service** **Summary** The Customer Support Specialist is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to...
-
Dispatcher/customer Service/planner
5 months ago
Mississauga, Canada Blitz Trans Ltd Full timeWe are seeking a Customer Service Representative/Dispatcher to join our team. Must have 3 years experience as a dispatcher for local and cross border shipments. **Good communication skills - spoken and written, including proper telephone etiquette. Thorough knowledge of the GTA and the surrounding areas. Knowledge of equipment - tractors, and trailers,...
-
Cross Border Dispatcher
6 months ago
Mississauga, Canada RIGHT SERVICE RIGHT CHOICE Full timeAre you an experienced professional in the field of dispatching? Are you skilled at coordinating operations, managing resources, and ensuring seamless communication? If so, we have an exciting opportunity for you! Position: Dispatcher Experience: Minimum 1 year of dispatching experience required Location: Mississauga Ontario Type: Full-time About...
-
Customer Support/dispatch
6 months ago
Mississauga, Canada Xtron Imaging INc. Full time**Job Summary**: **What we offer**: - Competitive compensation package - Continuing professional development - Opportunities for advancement - Company events - Work-life balance - Health and Dental Benefits - Life Insurance - Have previous experience in the customer service industry (required). - Be a solid communicator with exceptional multi-tasking and...
-
Service Dispatch
6 months ago
Mississauga, Canada National Energy Equipment Full timeNational Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers. We have an opportunity...
-
Dispatcher/customer Service
6 months ago
Mississauga, Canada Primex Transource Full time**About us** We are small and efficient transportation and logistics provider in Mississauga ON that has been in business for over 20 years. We pride ourselves on delivering effective solutions for our customers in whatever capacity they need. Overview: **Duties**: - Coordinate and schedule transportation activities - Communicate effectively with drivers...
-
Customer Service Representative/dispatcher
4 days ago
Mississauga, Canada Speedforce Transport Full timeExperience in Trucking and Logistics a must! About Us Speed Force Transport was founded in 2014, with the vision to transform the transportation industry in new and innovative way, to make it to the level of 21st century. We are expert Transportation Partner for many businesses and individuals in Canada and USA. At Speed Force Transport, we believe in...
-
Service Dispatcher
2 months ago
Mississauga, Canada Precise Plumbing & Drains Ltd. Full timePlumbing Company in need of a Office/ Plumbing dispatcher - wanted ASAP - Full training provided - Fluent in english - Answer phones - Sending Quotes to customers - Ordering materials - Light data entry - Dispatch Service calls to team members through online schedule - Quickbooks ( preferably) Pay: $42,000.00-$51,334.00 per year Additional pay: -...
-
Dispatcher/customer Service
6 months ago
Mississauga, Canada Galaxy Freightline Inc. Full timeThe Dispatcher/Customer Service & Order Entry will execute the day-to-day activity of their assigned region. This includes monitoring of the fleet, accurately distributing, receiving, and updating information. Identifying and participating in the resolution of issues relating to day-to-day driving activities is an essential responsibility of the City...
-
Service Dispatcher
2 weeks ago
Mississauga, Canada Garland Commercial Ranges Ltd. Full timeEducation: College/CEGEP - Experience: 3 years to less than 5 years - or equivalent experience - ** Tasks**: - Ensure proper functioning of equipment - Maintain work records and logs - Monitor personnel workloads and locations - Perform general office duties - Provide customer service - Advise vehicle operators of traffic and other problems - Dispatch...
-
Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada CAA Club Group Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to work as a Tow and Light Service Dispatcher. In this role, you will be responsible for ensuring the safety of our members by assigning, monitoring, and executing incoming tow, battery, and light service requests.Key Responsibilities:Assigning and routing service calls to the...
-
Dispatcher
6 months ago
Mississauga, Canada Stallion Express Full timeWe are seeking a skilled Dispatcher to coordinate and oversee the day-to-day operations. As a Dispatcher, you will play a critical role in ensuring the efficient and timely delivery of our services/products to our customers while maintaining a high level of customer satisfaction. **Description** - Spearhead internal projects for optimizing routing...
-
Dispatcher
5 months ago
Mississauga, Canada TST-CF Express Full time**About Us**: A division of TFI International Inc., located in Mississauga, is currently recruiting for a Dispatch Supervisor. **Responsibilities**: - Assist Dispatch Supervisor in managing the day-to-day operations in the Linehaul Dispatch Department as well as assist with P&D dispatch duties. - Dispatching functions to company Drivers, 3rdParty Carriers...
-
Dispatcher
5 months ago
Mississauga, Canada TST-CF Express Full time**About Us**: A division of TFI International Inc., located in Mississauga, is currently recruiting for a Dispatch Supervisor. - **Shift Hours: Monday-Friday (11 p.m. to 7 a.m)**_ **Responsibilities**: - Assist Dispatch Supervisor in managing the day-to-day operations in the Linehaul Dispatch Department as well as assist with P&D dispatch duties. -...
-
Dispatcher
5 months ago
Mississauga, Canada Stallion Express Full timeWe are seeking a skilled Dispatcher to coordinate and oversee the day-to-day operations. As a Dispatcher, you will play a critical role in ensuring the efficient and timely delivery of our services/products to our customers while maintaining a high level of customer satisfaction. **Description** - Spearhead internal projects for optimizing routing...