Site Supervisor, Parking

3 weeks ago

Dartmouth, Canada Indigo Park Canada Inc. Full time

Looking for a job where you can positively impact people every day? With competitive compensation, group health and dental benefits, and room for career advancement, come join our dynamic team and discover what top notch parking service is all about

Indigo is a world leader in parking management and urban mobility solutions. For more than fifty years, Indigo has been transforming its customers’ parking experience by multiplying innovations and providing personalized solutions. Active in eleven countries, Indigo is now one of the major players in the parking industry.

We are currently seeking a motivated, reliable, and outgoing team player to take on the role of Site Supervisor, for the parking operations at the Dartmouth General and Nova Scotia Hospital campuses.

**WORK SCHEDULE**:
The successful applicant will have a regular schedule of 7:00 AM to 4:00 PM Monday through Friday, with a paid break bonus. Additional hours are required as operations dictate. Participation in manager on duty program (which comes with additional compensation) is required.

Access to reliable transportation is required.

If you can solve problems, prioritize tasks, enjoy interacting with the public, and aren't afraid to work outdoors, than this could be the right position for you.

**JOB DESCRIPTION**:
OPERATIONS:

- Take ownership and leadership of the overall parking operations, while abiding by the standards and norms of Indigo.
- Oversee the daily operations of all aspects of the parking lots.
- Assist patients and visitors in navigating the site, paying for parking, and answering general inquires.
- Inspect the parking area daily to verify that equipment and lighting function properly, that cars circulate without problems, that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot.
- Patrol parking area and issue citations for parking violations.
- Completing minor equipment repairs as required, and minimizing any downtime to parking operation.
- Timely collection of monthly parking fees, including collecting on past due balances.
- Actively identify and correct any inefficiencies in the parking operation.

ADMINISTRATION:

- Prepare and remit parking statistics and/or reports.
- Count, collect and deposit parking revenues.
- Contracting outside service providers as required.
- Data entry.
- Use of billing software, parking software, and Word Suite.

CUSTOMER RELATIONSHIP:

- Build positive relationships with customers and the client.
- Note the nature of complaints received by customers, and actively help develop and suggest solutions.
- Communicate verbally with customers and clients in English.

**REQUIREMENTS**:

- High school diploma or equivalent.
- High level of interpersonal skills, including poise and diplomacy.
- Great communication skills, both verbally and written.
- Strong work ethic and commitment to customer service.
- Ability to work with little supervision.
- Ability to work in an outdoor environment.
- Ability to lift up to 25lbs.
- Ability to use basic hand tools for making repairs.
- Basic understanding of computer networking and system automation

We provide free uniforms, paid training, and paid breaks.

Employment is conditional on successfully passing a criminal record check.

**Job Types**: Full-time, Permanent

Pay: From $19.77 per hour

Expected hours: 45 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Dartmouth, NS B2Y 4G8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 3 years (required)
- Supervising: 2 years (required)

Work Location: In person

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