Business Analyst IT Co-op

4 days ago


Markham, Canada Johnson & Johnson Full time

IT Business Analyst (Co-op)

(8 months preferred) Johnson & Johnson MedTech - Markham, ON

Reporting To: Business Technology Manager/Lead

About the Company:
At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible.

For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized.

We offer a work culture that is open, innovative, and performance-driven with an environment that is fun and sophisticated. Within our facilities, we have a fitness center that you can access. We have an online employee store where you can purchase J&J products. We also offer opportunities for employees to get involved in sports team, social events, volunteer with local charities, and participate at J&J Connect forums.

The Role:
This position provides the opportunity to work directly with partners both across and outside of the business; to manage technical projects and implement IT solutions; to participate in innovative technological projects in a fast-paced and highly collaborative/resource-rich environment; to support business partners across functions to enable their technology solutions, and to learn about IT business processes and business operations from a sales perspective.

Responsibilities May Include:

- Acts as liaison between the business and IT for technical projects; meeting with business partners to determine current and future needs
- Facilitates (or co-facilitates) information-gathering sessions with business and/or our technology partners (requirements gathering, helping with cost-benefit analysis, etc.)
- Leads and guides project team members to meeting project objectives through successful execution against project scope, schedule, and cost
- Identifies and leads the resolution of project issues, devising effective ways of reaching project objectives in the most cost/time-effective manner while taking into account unique business conditions
- Prepares and communicates project plans and reports; recognizes deviations from scope, schedule & cost and implements remedial actions as required
- Manage User Access requests, security audits, and other similar tasks.
- Complies with the IT System Development Life Cycle (SDLC) methodology
- Supports a healthy work environment that promotes excellence in customer service, quality, innovative thinking, and strong teamwork

**Qualifications**:
Capabilities / Skill Sets:
For our co-op program, we are looking for students who are motivated, and have a strong desire to learn the following:

- Project Management - Setting Action Plans, Teamwork & Collaboration, Results-Driven, Customer Focus, Management of Project Costs and Timelines
- Excellent interpersonal, presentation, facilitation, and engagement skills both verbal and written
- Effectively promotes and manages change following outlined change management structure
- Well-organized, manages multiple activities with conflicting deadlines, and has solid priority and time management skills
- Strong passion for technology and adaptability/willingness to work in an ever-changing and growing technology environment
- Ability to manage the business partner relationships
- Works interdependently - consulting and collaborating with a variety of internal stakeholders
- Flexible self-starter who works well with little supervision and has strong ownership of the work
- Responsive to customer needs, comfortable with ambiguity; is a critical thinker
- Ability to manage a high degree of business interaction and carry the challenge of engaging business and IT personnel
- Learns quickly and is adaptive to business environments
- Possesses intellectual curiosity - able to think creatively and thrive on new challenges
- Detail-oriented
- Proficient with MS Office and mobile technologies preferred

Familiarity in other platforms and programs such as MS Teams, MS Outlook, Zoom, Tableau, JIRA, Power BI, MS PowerApps, MS Power Automate, and Microsoft Dynamics would be an asset, but not required

Expected Learning & Development:

- Project Management skills & Agile delivery methodology
- Communication and Presentation skills - working with various levels of the organization
- Innovation and Continuous Improvement programs
- IT Processes & Methodologies
- Technical Documentation Requirements
- Working within a matrixed organization
- Building and managing business partner relationships

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected



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