Localization Project Coordinator

5 months ago

Montréal, Canada GlobalStep Full time

_--_Le français à suivre_--_

**Who we are**:
You name it, we’ve done it. GlobalStep partners with the world’s leading game studios and innovative brands, bringing compelling and high impact digital experiences to life, fast and flawless. Our specialized gaming practice has helped leading video game studios launch and support over 3,000 Video Game titles that have generated over $30 billion in game revenue.

With a global set of service locations across 3 continents, we have a tightly integrated services model across geographies and lines of service aimed and focused on the success of our clients.

**Responsibilities**:

- Manage day-to-day job placements, negotiate priorities with the client requestors and dedicated Translators, ensure deadlines are met, and sign-off on the completed jobs.
- Liaise with various client requestors to meet expectations and ensure satisfaction by reviewing the job specifications and clarify each assignment's needs and goals.
- Prepare files for translation and establish a schedule of tasks, milestones, and deadlines for each job.
- Prioritize multiple projects in a fast-paced environment.
- Manage work volume by planning to keep work with translators or leverage translators for overflow.
- Complete administrative tasks including schedules, status tracking, reporting, invoicing, etc.
- Maintain and use the client’s translation database and tools.
- Deliver relevant information in a timely manner to internal and external contacts; share feedback with the Translators when required.
- Participate in team meetings, as needed.
- Perform quality checks at various stages of the process and as the final verification step prior to delivering back the completed work to the requestors to ensure quality and accuracy.
- Make recommendations to the manager on ways to improve processes.

**Requirements**:

- Client-centered mind-set.
- Excellent communicator (written and verbal) skills in English. Canadian French is an important asset.
- Strong MS Office and Adobe software skills.
- Strong ability to adapt to changing situations and pressure
- Strong problem-solving abilities/ critical thinking skills.
- Proactive approach to problem avoidance and resolution.
- Excellent sense of organization
- Able to support multiple projects by keeping accurate and up-to-date project specs.
- Acute attention to scope and details (ex. spelling, grammar).
- Able to learn new skills quickly and be comfortable working with various technologies and interfaces.
- Able to maintain professionalism in all situations, especially under tight deadlines.
- Able to travel to the Montreal office once a week.

**Assets**:

- Experience with Translation Memories
- Experience with document sharing platforms

**What we offer**:

- GlobalStep is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status._
--------------------
- **Qui sommes-nous**:
Vous l'avez dit, nous l'avons fait. GlobalStep travaille en partenariat avec les plus grands studios de jeux et les marques les plus innovantes du monde et donne vie à des expériences numériques convaincantes et à fort impact, de manière rapide et impeccable. Notre spécialisation a aidé les principaux studios de jeux vidéo à lancer et à soutenir plus de 3 000 titres, qui ont généré plus de 30 milliards de dollars en revenus.

Grâce à notre ensemble mondial de sites de services répartis sur trois continents, nous disposons d'un modèle d'activité étroitement intégré dans les zones géographiques et les lignes de services, visant et se concentrant sur le succès de nos clients.

**Description de l'emploi**:

- Gérer l’attribution des projets quotidiens, négocier les prioritiés avec lec clients et les traducteurs désignés, veiller au respect des échéances et valider la qualité des projets terminés.
- Collaborer avec les clients afin de bien saisir leurs attentes et d’assurer leurs satisfactions en passant en revue les spécificités des projets et en clarifiant les besoins et les objectifs de chaque mandat.
- Préparer les fichiers pour la traduction et établir un calendrier des tâches, des étapes et des échéances pour chaque projet.
- Établir des priorités entre différents projets dans un environnement dynamique.
- Gérer le volume de travail des traducteurs.
- Effectuer des tâches administratives, tel que: échéanciers, suivi des projets, rapports, facturation, etc.
- Utiliser la base de données de traduction du client et la mettre à jour.
- Communiquer en temps opportun les renseignements pertinents aux personnes-clés internes et externes; communiquer la rétroaction aux traducteurs.
- Participer aux reunions d’équipe, au besoin.
- Effectuer des évaluations de qualité à différents stad

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