IT Project Coordinator

4 months ago

Montréal, Canada Cirque du Soleil Full time

**IT Infrastructure Coordinator**
- Permanent position_

We have a place for individuals with a distinct penchant for ensuring the smooth operation of our shows and events, for conceiving remarkable products, for putting their ingenuity at the service of their team, and for contributing to the enhancement of their expertise and the development of exceptional practices. Cirque du Soleil Entertainment Group relies on an ever more creative and collaborative approach to work in order to constantly push back the limits of the imagination

**Put your expertise in the spotlight**

Reporting to the Manager - Project Portfolio Management & IT Budget, you will be responsible for project coordination, communication with internal and external stakeholders, and effective operationalization of solutions. You will actively participate in all phases of projects, working closely with business analysts, project managers, technical teams, suppliers and support teams.

**Responsibilities**:

- Coordinate technical activities related to project delivery, evolution and operational activities
- Involve the various stakeholders required for the deployment of technological solutions
- Prepare and submit change requests to the CAB (Change Approval Board)
- Follow company delivery milestones
- Participate in and deliver project activities on time and with the expected quality.
- Operationalize solutions in accordance with current methodology
- Track purchase orders and reconcile project invoices
- Anticipate potential pitfalls on the critical path
- Actively participate in finding solutions to problems encountered or/and workarounds
- Create the support model, write the transfer guide to operations, and consolidate the required documents in the technical library.

**You possess the following professional and technical skills**:

- Degree in computer science, computer engineering or related field
- 2 years' experience in technical project coordination or similar role
- Strong communication skills to facilitate collaboration between different stakeholders
- Ability to anticipate problems and find effective solutions
- Experience with project management methodologies, such as Agile, Scrum and Azure Devops, and familiarity with software delivery processes
- Knowledge of change approval processes (CAB) an asset
- Experience in writing handover guides and creating support templates
- Ability to communicate both orally and in writing, in French and English
- Knowledge of IT infrastructure technologies, such as cloud systems, networks and security, an asset
- Excellent knowledge of Excel and familiarity with the Office 365 suite
- Attention to detail, meticulousness, autonomy and resourcefulness

**Create with us**

**Our employer proposition stands out. Here's an overview**:

- An inclusive work environment based on team experience;
- Access to an individual office on the days you come to the Montreal Studio, a stimulating environment that will allow you to put all your creativity to good use;
- Professional growth focused on high-quality projects to propel your career, as well as personalized support tailored to your professional ambitions;
- Group insurance, retirement savings and other benefits that we'll be happy to introduce to you;
- A culture focused on the development of equitable practices and rallying events.
- As a proud ambassador of equality in employment, Cirque du Soleil Entertainment Group is committed to eliminating discrimination based on age, skin color, origin, religion, gender, gender identity, sexual orientation and neurodiversity. Neutral and inclusive language is now preferred for job postings. _

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