Care Coordinator

4 months ago

Ottawa, Canada Lifemark Health Group Full time

**Customer Service Representative** - Lifemark Physiotherapy Carlingwood Mall**
**Perm Full-Time**
**Location: Ottawa**, Ontario**

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Business Lead If so, come and join us at** **Lifemark Physiotherapy Carlingwood Mall**,** a** Lifemark Health Group** **company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a **Customer Service Representative** who shares this same philosophy.

**Qualifications & Core Competencies**:

- High School Diploma, G.E.D. or equivalent
- High degree of organizational and wareness of AODA
- Required 1-5 years experience performing a similar role
- Excellent communication and interpersonal skills
- Computer savvy and data entry skills in a setting working with vulnerable people
- Flexible and adaptable to change
- Ability to hit the ground running with minimum supervision

**Primary Responsibilities**
- Answer telephone calls, greet applicants and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Provide information to applicants on the phone and walk-ins
- Maintain contract timelines and communicate effectively with external customers
- Provide administrative support to the Application Eligibility Team of Occupational Therapists

**_

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