Branch Care Coordinator

5 months ago

Orillia, Canada VitalAire Canada Inc Full time

At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

**How will you CONTRIBUTE and GROW?**

VitalAire is currently recruiting a highly energetic and motivated Branch Care Coordinator for our Orillia branch. The Branch Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
- Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
- Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.
- Provides information/literature to prospective clients.
- Maintains chart documentation.
- Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
- Liaising between several departments regarding patient care and financials (i.e. A/R, A/P, billing, Inventory Coordinators and Asset Specialists, Physicians, etc)
- Assists healthcare professionals with the completion of necessary administrative functions and documentations.
- Assists in the management of equipment - including warranty, cleaning, and scheduling maintenance/repair
- Assist with sales and maintenance of respiratory products, services, and inventory for the branch.
- _________Are you a MATCH?
- College Certificate/Diploma or Equivalent
- 1-2 years of experience in a Call Center or in Office Administration
- Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
- Able to work flexible hours and provide service to our customers for extended hours.
- **Here is why you should join**_
- Competitive total rewards: Salary, bonus, flex benefits & pension plan
- Growth opportunities: Upward mobility, career progression, and tuition reimbursement
- Work/life integration: From standard hours to personal time off
- Inclusive workplace: Bring your whole self to work as you learn and grow
- Meaningful work: Do work that matters
- Global collaboration: Collaborate near and far by being part of a global leader
- Culture of safety: We weave safety and wellness into all that we do
- **Additional Information**_

**Our Differences make our Performance**

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

**Job Type**: Fixed term contract
Contract length: 12 months

Work Location: In person

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