Housing Stability Worker

7 months ago

Waterloo, Canada Services and Housing In the Province Full time

-Reporting to the Supervisor UA Transitional Program, the Housing Stability Worker will be responsible for initiating and maintaining relationships with private market landlords to create housing opportunities for residents of the UA Transitional Program.

**Duties and Responsibilities**:
Liaising with landlords to access private market housing opportunities for clients that are safe, well maintained, and affordable.
Evaluating and recommending suitable housing placements that would meet client needs
Act as the first point of contact for landlords, providing information, education and support regarding housing issues.
Targeting housing search efforts in keeping with program prioritization criteria
Participating in weekly housing team meetings offering concise updates of housing status for caseload
Providing housing availability to the team in an efficient and timely manner. Maintaining strong collaborative working relationships with members of the team
Supporting landlords by troubleshooting/problem solving issues related to tenancies and provide conflict resolution in partnership with client and primary worker, to avert potential eviction
Providing clients with information on tenant rights and responsibilities
Researching housing topics, collect and organize housing information for organizational staff. Providing input into ongoing policy, service enhancement, and program evaluation
Maintaining appropriate record keeping/documentation, client files, statistical and outcome measurement tools, meeting agency and partner timelines
Assuring all relevant information pertaining to clients is disseminated to appropriate staff members in a timely fashion
Performing additional duties as required/delegated by Management
- **Qualifications**:
Post-secondary college diploma or university degree in human services/social work.
Experience in sales and/or real estate field an asset
Knowledge of the Residential Tenancies Act
At least 3 years of experience with the homeless in an outreach or shelter setting
Experience working with high risk adults with persistent mental health challenges
Ability to work as an integral part of a multidisciplinary team, consisting of partner agencies
Demonstrated understanding of the impacts of addiction, mental health, homelessness and poverty
Demonstrated ability to work effectively with individuals living with multiple barriers to stable housing
Demonstrated awareness and belief in the value of harm reduction principles
Strong engagement, conflict resolution, and advocacy skills
Demonstrated skills in performing assessments and on the spot risk assessments
Able to work with mínimal direction or supervision
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
Able to obtain and maintain a Vulnerable Sector Police Records Check
Excellent oral and written communication skills
Non-violent crisis intervention, ASIST, CPR, and First Aid Certification
A valid Ontario Class “G” License and a vehicle with adequate insurance coverage are also required
Ability to work evening and weekend shifts
- **Reporting Function**:
The Housing Stability Worker will report directly to Supervisor, UA Transitional Program. They will work with both internal and external partners and will interact with all levels within the organization. They will have no supervisory responsibilities.

They will be a support system, resource, and an advocator for the team and Company.

**Working Conditions and Physical Requirements**:
Able to sit and/or stand for prolonged periods of time
Able to answer and communicate telephone calls and general computer use
Able to lift up to 20lbs (product, documents, etc.)
Vehicle travel to sites for community engagement and open doors as required.
- **Ship Values**:
- Compassion, Hope, Inclusive, Respect, Professional
“SHIP strives to be _equitable_ and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values._ We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please _advise_ the People and Culture Department of any accommodations needed _in accordance with_ the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and _equitable_ process”._

Saturday - Sunday

8:30am - 4:30pm

15 hours weekly

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