Clinical Assistant, Customer Representative

7 months ago

Markham, Canada Kingdom TCM Inc. Full time

_**Work at a company with 40-years of Healing Legacy.**_

A 1600 square footage TCM Health Center and Storefront utilizing Traditional Chinese Medicine and Holistic Natural remedies. Maintained in an environment to meet high volumes of shoppers and patients alike.

**Job description**

**Responsibilities**:

- Reception of new or returning clients and assist them in a product or service inquiry, in a professional, respectful, and polite manner.
- Able to proficiently use a Point of Sale, Copier, Telephone, PC Computer, or Tablet system.
- Package and prepare TCM Herbal Prescriptions using Clinical Instruments.
- Maintain and clean the workplace and clinical environment with safety and health in mind.
- Manage patients and clients with respect and professionalism.
- Being perceptive of other Employees and the Supervisor's needs as they pertain to the front desk or clinical environment.
- Multitasking and being able to emotionally handle challenge or confrontational people.
- Keep common areas clean and organized at all times
- Work under temporary stress or high volume situations while being proficient and aware of the environment.
- Arrange and coordinate ahead of time with supervisor in case of schedule changes or work disruptions.

**Requirements**:

- Must be able to communicate and speak fluently in **Cantonese** and **English**. **Mandarin **language preferred.
- Must not have a **known allergy **to herbal, food, or medical ingredients.
- Must have experience with either patient aid, sales, marketing, or customer service.
- Must have a keen interest working in clinical environments, and with Chinese Medicine.
- The nature being a clinical environment: Hygienically well maintained, no medical record of infectious diseases (must be communicated).
- The nature being a clinical environment: No piercings on the limbs or on the face are allowed.
- The nature being a clinical environment: COVID Vaccination status must be disclosed.

**Job Types**: Full-time, Permanent

**Salary**: $17.50-$18.00 per hour

COVID-19 considerations:
All patients and customers are required to enter with a mask, since this is a healthcare environment. All patients are required to do a temperature check before entering the clinical space. Workers are provided with medical gloves, ASTM rated masks, N95 Respirators if necessary.

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.50-$19.00 per hour

Expected hours: 36.5 per week

**Benefits**:

- Casual dress
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Markham, ON L3R2Z5: reliably commute or plan to relocate before starting work (preferred)

**Language**:

- Cantonese (required)

Work Location: In person

  • Clinical Data Manager

    6 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Clinical Data Manager

    7 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Clinical Data Management Specialist

    6 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Clinical Research Safety Associate

    7 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Clinical Project Manager

    3 days ago

    Markham, Canada Everest Clinical Research Full time

    Everest has been an independent CRO since 2004 with a strong foundation as a statistical and data management center of excellence. Building on this foundation, Everest has successfully developed and established itself as a full-service CRO. Everest’s headquarters are located in Markham (Greater Toronto Area), Ontario, Canada with additional sites in Little...

  • Clinical Safety Data Associate I

    7 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Clinical Project Coordinator

    1 month ago

    Markham, Canada Everest Clinical Research-Can Full time

    Everest Clinical Research (“Everest”) is a full-service, global, contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and...

  • Research/operations Assistant

    4 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Research/operations Assistant

    7 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Clinical Trial Iwrs Monitor I

    6 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Clinical Trial Iwrs Monitor I

    7 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Clinical Trial Drug Safety Associate I

    6 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Biostatistical Expert for Clinical Trials

    4 days ago

    Markham, Ontario, Canada Everest Clinical Research Full time

    Everest Clinical Research is a leading contract research organization providing expert clinical research services to global pharmaceutical, biotechnology, and medical device industries.We are seeking a highly skilled Biostatistical Expert to join our team at our Markham, Ontario location or remotely from a home-based office in Canada.This position will...

  • Clinical Research Biostatistician Leader

    2 days ago

    Markham, Ontario, Canada Everest Clinical Research Full time

    Senior Clinical Research Biostatistician Position OverviewWe are seeking a highly skilled and experienced Clinical Research Biostatistician to join our team at Everest Clinical Research. This is an excellent opportunity for a talented biostatistician to lead statistical efforts in resolving day-to-day work-related issues, improving efficiency, and...

  • Senior Biostatistician

    7 days ago

    Markham, Ontario, Canada Everest Clinical Research Full time

    Everest Clinical Research OverviewWe are a full-service contract research organization providing expertise-based clinical research services to the pharmaceutical, biotechnology, and medical device industries. Our team serves top companies worldwide and works on advanced drugs, biologics, and medical devices in development.The company was established in 2004...

  • Clinical Trial Statistician

    3 weeks ago

    Markham, Ontario, Canada Everest Clinical Research Services Inc. Full time

    About the RoleWe are seeking a highly skilled Clinical Trial Statistician to join our team at Everest Clinical Research Services Inc. in Markham, Ontario.Job Summary:The successful candidate will be responsible for processing SDTM and ADaM datasets, conducting statistical analysis, and creating reports based on authorized dataset specifications. They will...

  • Senior Clinical Data Analyst

    4 weeks ago

    Markham, Ontario, Canada Everest Clinical Research Services Inc. Full time

    Company Overview\Everest Clinical Research Services Inc. is a leading provider of clinical research services, dedicated to delivering high-quality data analysis and reporting solutions.\Job Summary\We are seeking an experienced Statistical Programmer to join our team in Markham, Ontario. The successful candidate will be responsible for processing and...

  • Customer Service Representative

    3 days ago

    Markham, Canada Bayshore HealthCare Full time

    **ABOUT THE ROLE** Under the supervision of the Customer Service Supervisor, the Customer Service Representative is responsible for the pre-screening of initial orders; data entry of various types of requisitions; handling inbound customer service inquiries to ensure all medication, supplies and equipment are provided to home healthcare patients. **A DAY IN...

  • Document Editor and Archivist I

    3 days ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...

  • Document Editor and Archivist

    7 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...