Hotel Front Desk

7 months ago


Kelowna, Canada Witmar Holdings Ltd Full time

Do you have a really, really good dog? Well if you said yes, you may be able to bring your pooch to work with you We have two pet-friendly, family-owned, mid-sized hotels. We also do doggie interviews so if your dog is well behaved, we welcome her/him to join you behind the desk.

We are seeking experienced Front Desk Agents to join our talented, friendly teams at two beautifully landscaped, family-owned, mid-sized hotels.

Key responsibilities:

- Be friendly, welcoming & ensure guests receive a positive first and last impression.
- Create and modify guest reservations.
- Enter booking details accurately in our reservation system.
- Complete check-ins and check-outs.
- Complete daily projects and communications to ensure organized operations.
- Coordinate room status updates with the housekeeping & maintenance.
- Complete daily checklists and tasks to maintain organization at the front desk.
- Complete management reports, department projects, and other tasks as requested.
- Assist with making coffee and setting up breakfast rooms during slow times of year, staff shortages, and as requested.
- Other duties as assigned.

**Requirements**:

- Previous front desk, or similar experience, a huge advantage for you
- Punctual, reliable, team player with customer-service oriented personality.
- Friendly and professional personality.
- Excellent oral and written communication skills.
- Proficient with Microsoft Office Software in particular Excel.
- Able to work day shifts (7am to 3pm) and evening shifts (3pm to 11pm) including weekends and holidays.

Job Details:

- Permanent, full-time.
- Wages $18.00 - $20 DOE
- Mostly evening shifts: 3pm to 11pm.
- Possible day shifts: 7am to 3pm.
- Competitive salary based on experience and performance.
- Health benefits available after probation period (3 months).
- Warm, caring environment with a team of really nice people.
- Opportunities for career development & training.
- Possibility for advancement.
- Free parking on-site.
- Treats and team building activities.
- Company events.
- Dog-friendly front office (with pre-approval)
----------------------------

**Job Types**: Permanent, Full-time

**Salary**: $18.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
The safety of our team and our guests is a priority. We respond in a timely manner to all Covid-19 protocols and recommendations from the province and our local health authority.

Ability to commute/relocate:

- Kelowna, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a mature, calm, well behaved, chill & friendly dog you want to bring with you to work some days?

Work Location: In person


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