Lead Investigator, Protection Services

3 weeks ago

Ottawa, Canada University of Ottawa Full time

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**Job Type**:
Employee

Duration in Months (for fixed-term jobs):
N/A

Job Family:
Security, Protection and Transportation

of Open Positions:
1

Faculty/Service - Department:
Investigation

Campus:
141 Louis-Pasteur

Union Affiliation:
N/A

Date Posted:
February 08, 2024

Closing Date:
February 19, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:
35

Salary Grade:
Non-Union Grade NC7 - 35 hrs

Salary Range:
$76,514.00 - $93,144.00

About the Protection Service

Our mission is to enhance security, develop alternative modes of transportation, ensure respect for the rights of the university community and protect the assets of the University and its community.

Position Purpose

Reporting to the Senior Lead Investigator, the incumbent conducts investigations, on university property, of a criminal or non-criminal nature including examination of reported losses and offenses. This position is also responsible for providing security oversight at University of Ottawa special events, and campus crime prevention initiatives.

In this role, your responsibilities will include:

- Investigations: Conducts investigations, on all criminal or non-criminal activities or complaints and takes appropriate action. Works closely with all members of Protection Services and maintains confidentiality of cases where students, Faculty and/or staff are involved. Liaises and works closely with external stakeholders (i.e., law enforcement, other post-secondary institutions) during or post investigations. Exchanges information and presents evidence before the courts pertaining to investigations and court briefs. Maintains records and ensures successful follow up on all ongoing and complete investigations. Conducts open-sourced intelligence investigations in relation to on-going cases, threat risk analysis, events, or other reasons as directed or required. Represents the University of Ottawa by actively participating with external agencies and attending various committees Participate and provide guidance in daily morning uniform briefing.
- Special Event Planning, Threat Risk Assessment and Security Coordination: Receives, creates, and participates in special event plans and conducts a threat risk assessment to determine the appropriate level of risk related to events on campus and develops and deploys an appropriate mitigation strategy to counter the risk, ensuring all steps and actions are thoroughly documented. Develops programs, strategies, and procedures necessary to do so, and ensures a regular review and oversight of such. Assists with all other event planning as directed by the immediate supervisor. Decides and coordinates the internal and/ or external security needs in relation to special events on campus, while ensuring to respect established policies, procedures, and any applicable Collective Bargaining Agreements. Regularly and proactively provides status updates and reports to immediate supervisor and management.
- Crime Prevention: Initiates, develops, and implements programs and strategies for Crime and Loss Prevention. Acts as an advisor on all matters pertaining to crime prevention with internal and external clients. Identifies, appraises, and recommends risk factors in the University requiring additional prevention measures. Analyses data from the review of incident reports to identify problematic or risk areas on campus and provides guidance to the uniformed teams based on the review of incident reports to proactively target campus problem areas. Assists with the development, implementation, supervision, and maintenance of crime and theft prevention programs, personal and departmental safety outreach programs, and initiatives. Undertakes research and best practices on crime prevention and personal safety programs. Liaises with on-campus departments, student groups, external groups, agencies and community on crime prevention program and strategies (e.g., Residence Life, UOSU, Ottawa Police Services) with the goal of enhancing current partnerships and developing new connections. Provides leadership, coaching and mentoring to employees on the team. Responsible for recruitment and oversight of Community Protection volunteers (students), organization and supervision of monthly theme-oriented community information tables, as well as community engagement initiatives as directed.
- Administration: Daily, reviews, analyses and distributes as necessary all Protection Services reports to various University stakeholders. Provides coaching and guidance to the uniform Protection Services member on the drafting of incident reports. Tracks the quality of incident reports being generated by the Protection Services uniform teams and provide statistical data for Protection Services managers on member’s performance. Follows-up with stakeholders as required to ensure thorough case management and resolution. Actively monitors, compiles, and pre

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