Automotive Service Manager

5 months ago

Waterloo, Canada Down the Road Again Automotive Inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 to 45 hours per week
- Education: Other trades certificate or diploma
- Experience: 1 year to less than 2 years
**Work site environment**:

- Non-smoking
**Tasks**:

- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
**Supervision**:

- 3-4 people
- Customer service clerk
**Computer and technology knowledge**:

- Point of sale system
- Electronic scheduler
- Word processing software
- Database software
- Project management software
- Electronic mail
- Spreadsheet
**Insurance experience**:

- Automobile
**Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- Drive manual transmission vehicle
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
**Own tools/equipment**:

- Tools
- Steel-toed safety boots
**Personal suitability**:

- Adaptability
- Analytical
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player

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