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Automotive Service Advisor

1 month ago

Waterloo, Canada Waterloo Kia Full time

Waterloo Kia is growing and serving more BRAND customers from across the Waterloo Region than ever before. Our **Service Advisors** are responsible for ensuring our customers receive timely, friendly and efficient service.

Acting as a liaison between the customer and our factory trained technicians, our Service Advisors recommend required service and repairs, handle scheduled maintenance service requests and sell additional services when appropriate. Service Advisors help ensure customer vehicles are fixed right the first time by understanding and accurately documenting customer concerns on repair orders.

**What we offer**:

- Lucrative compensation plans
- Full benefits including health, dental, LTD, life insurance, vision, etc.
- Positive team atmosphere
- Excellent management support
- Health and wellness initiatives
- Community involvement activities
- Exciting company events
- Employee purchase plans and company discounts
- And so MUCH more

**What you offer**:

- Process driven, positive individual with the highest level of integrity
- Problem Solving, Organizational and Conflict Resolution Skills
- Passion for delivering a consistently exceptional customer experience
- Valid Drivers License
- Current Automotive Dealership or Retail Aftermarket Experience
- High Level Sales Skills and Technical Understanding Waterloo Kia and Auto
- Waterloo Kia is committed to a diverse and inclusive workplace. Waterloo Kia is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disability and require accommodations, please let us know at the time of contact and provisions will be made. _

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Work Location: In person