Expert Care Desk, Concierge

3 weeks ago


London, Canada eXp Realty® Full time

We are one of the _first all-remote companies_ with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Canada._

**Who is eXp?**

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.

Come join us at eXp Realty - a 7x Glassdoor Best Places to Work organization

**What you will do**:
Providing world-class service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system, multi-queue phone system, and agent support CRM. Helping to direct agents to where they need to go for help in different areas of our company.
- Frontline support for the ticket system in the world and agent support CRM-
- Provide world-class service to the agents-
- Provide resources and respond to agent inquiries via multi queue phone system
- Other duties as assigned

**How you will grab our attention**:

- High school diploma required or equivalent years of applicable experience- 0-2 years experience- Real Estate experience strongly preferred- Excellent written and verbal communication skills- Excellent organizational skills- Strong knowledge of Microsoft Office/Google Suite- Excellent written and verbal communication skills in both English and French- Problem Solving Skills
- 2+ years in the Customer Service industry
- If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply_

**What eXp Canada provides**:

- Medical, Dental, Vision, Long-Term Disability- Life Insurance and AD&D- Subscription to Calm and Vitality Wellness Programs- Paid Vacation- Paid Holidays- Up to 4 Paid Personal Days- 5 Paid Sick Days- One time stock option- $20/pay cheque for the first two pays of the month for your mobile phone/internet- RRSP employer match will be available in the near future- Fully remote environment- Amazing company culture
- And more..
- The starting base pay for this position is $50,000 CAD per year in our lowest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role._
- eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law._



  • London, Canada Revera Inc. Full time

    **Description** Revera owns and operates retirement residences and long term care homes in the senior living sector. **Purpose. Passion. People.** We are purpose driven. We are passionate. We are connected. We are truly out to live our best lives, as we come together to help others live theirs. Join our team today and build your career with us. **Hours...


  • London, Ontario, Canada Revera Inc. Full time

    DescriptionRevera owns and operates retirement residences and long term care homes in the senior living sector.Purpose. Passion. People.We are purpose driven. We are passionate. We are connected. We are truly out to live our best lives, as we come together to help others live theirs. Join our team today and build your career with us.Hours for this job are...


  • London, Canada Sifton Properties Ltd. Full time

    Who We Are: As a **Best Managed Company** celebrating 100 years in business, we foster career opportunities for success. With a family-based culture, we grow through collaboration, innovation, and open communication. At Sifton, we build outstanding communities where people live, work and play. Every day, we go out of our way to hire our next great team...

  • Front Desk Agent

    2 weeks ago


    London, Canada Days Inn - London Full time

    Front Desk Agent (Part-Time $15.00hr) - 1 Position Available Days Inn by Wyndham London Position duties: - Check guests in and out daily - Answer guest questions and requests with a friendly and courteous attitude - Be familiar with the city of London and provide directions to local attractions and places - Answer phone calls and take reservations -...


  • London, Canada MEINEKE CAR CARE Full time

    Cashing out customers and reviewing with them their invoices in detail as needed - Greeting customers promptly in person and on the phone - Ability to provide excellent customer service experiences consistently - Provide consistent feedback related to daily activities and observations - Ability to work in a fast paced environment and make decisions quickly -...

  • Concierge

    1 week ago


    London, Canada Lexus of London Full time

    **Lexus of London is looking for a Concierge to join our growing team!** **Job Summary**: - maintains Inventory Docket Files in an organized manner, accessible to authorized dealership personnel - answers inbound sales and services calls - processes dealer trades - creates electronic receipts for guest payments - licenses vehicles and maintains the garage...

  • Concierge

    2 months ago


    London, Canada Lexus of London Full time

    **Lexus of London is looking for a Concierge to join our growing team!** **Job Summary**: - maintains Inventory Docket Files in an organized manner, accessible to authorized dealership personnel - answers inbound sales and services calls - processes dealer trades - creates electronic receipts for guest payments - licenses vehicles and maintains the garage...

  • Concierge

    4 weeks ago


    London, Canada Chartwell Retirement Residences Full time

    Chartwell Royalcliffe Retirement Residence 609 Wharncliffe Road South, London, Ontario N6J 0A4 - Part-Time - Ref: 11150-19-136594 - January 13, 2023 **If you enjoy interacting with others, are caring and passionate about serving the most respected demographic of the Canadian population and love being around similarly driven individuals of diverse...

  • Concierge

    4 weeks ago


    London, Canada Chartwell Retirement Residences Full time

    Chartwell Royalcliffe Retirement Residence 609 Wharncliffe Road South, London, Ontario N6J 0A4 - Part-Time - Ref: 11150-19-137479 - March 13, 2023 **If you enjoy interacting with others, are caring and passionate about serving the most respected demographic of the Canadian population and love being around similarly driven individuals of diverse backgrounds...


  • London, Canada Chartwell Full time

    As a Receptionist/Concierge you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the residence, while consistently maintaining a safe and secure environment. As an employee of Chartwell, you can enjoy growing your career and be a part of a dedicated team that...

  • Concierge

    1 week ago


    London, Ontario, Canada Lexus of London Full time

    Lexus of London is looking for a Concierge to join our growing teamJob Summary:- maintains Inventory Docket Files in an organized manner, accessible to authorized dealership personnel- answers inbound sales and services calls- processes dealer trades- creates electronic receipts for guest payments- licenses vehicles and maintains the garage register- greets...

  • Lead Front Desk Agent

    2 weeks ago


    London, Canada Holiday Inn and Suites Full time

    Provide exceptional customer service by going the extra mile for our guests - Answer main phone line and transfer calls to the appropriate department - Typical concierge duties such as giving directions - Check guests in/out of hotel - Accurate billing of individual accounts - Respond to guest inquiries and requests, with diligent follow up procedures -...

  • Front Desk Agent

    1 week ago


    London, Canada Intermark Industries Inc. Full time

    Job Description: Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Answer phone calls, take messages, and handle guest inquiries - Process payments and maintain...


  • London, Canada Dogtopia Full time

    Dogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...


  • London, Canada Dogtopia Full time

    Dogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...


  • London, Canada Dogtopia Full time

    Dogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...

  • Front Desk Coordinator

    2 months ago


    London, Canada Stichi Shop Inc. Full time

    Overview We are seeking a highly organized and customer service-oriented individual to join our team as a Front Desk Manager. As the first point of contact for our office, you will play a crucial role in providing exceptional service to our patients and visitors. If you have excellent communication skills, attention to detail, and the ability to multitask...


  • London, Canada Stichi Shop Inc. Full time

    Overview We are seeking a highly organized and customer service-oriented individual to join our team as a Front Desk Manager. As the first point of contact for our office, you will play a crucial role in providing exceptional service to our patients and visitors. If you have excellent communication skills, attention to detail, and the ability to multitask...

  • Front Desk Agent

    2 weeks ago


    London, Canada Best Western London Airport Inn & Suites Full time

    **Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...


  • London, Canada Dogtopia Full time

    Dogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...