Expert Care Desk, Concierge
5 months ago
We are one of the _first all-remote companies_ with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Canada._
**Who is eXp?**
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty - a 7x Glassdoor Best Places to Work organization
**What you will do**:
Providing world-class service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system, multi-queue phone system, and agent support CRM. Helping to direct agents to where they need to go for help in different areas of our company.
- Frontline support for the ticket system in the world and agent support CRM-
- Provide world-class service to the agents-
- Provide resources and respond to agent inquiries via multi queue phone system
- Other duties as assigned
**How you will grab our attention**:
- High school diploma required or equivalent years of applicable experience- 0-2 years experience- Real Estate experience strongly preferred- Excellent written and verbal communication skills- Excellent organizational skills- Strong knowledge of Microsoft Office/Google Suite- Excellent written and verbal communication skills in both English and French- Problem Solving Skills
- 2+ years in the Customer Service industry
- If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply_
**What eXp Canada provides**:
- Medical, Dental, Vision, Long-Term Disability- Life Insurance and AD&D- Subscription to Calm and Vitality Wellness Programs- Paid Vacation- Paid Holidays- Up to 4 Paid Personal Days- 5 Paid Sick Days- One time stock option- $20/pay cheque for the first two pays of the month for your mobile phone/internet- RRSP employer match will be available in the near future- Fully remote environment- Amazing company culture
- And more..
- The starting base pay for this position is $50,000 CAD per year in our lowest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role._
- eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law._
-
Part Time Concierge
2 months ago
London, Canada Cogir Senior Living Canada Full time**Description** Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. **Human Focus - Creativity - Excellence** We’re seeking individuals with a purpose and...
-
Concierge - Riverstone
5 months ago
London, Canada Sifton Properties Ltd. Full timeWho We Are: As a **Best Managed Company** celebrating 100 years in business, we foster career opportunities for success. With a family-based culture, we grow through collaboration, innovation, and open communication. At Sifton, we build outstanding communities where people live, work and play. Every day, we go out of our way to hire our next great team...
-
Front Desk Receptionist
5 months ago
London, Canada MEINEKE CAR CARE Full timeCashing out customers and reviewing with them their invoices in detail as needed - Greeting customers promptly in person and on the phone - Ability to provide excellent customer service experiences consistently - Provide consistent feedback related to daily activities and observations - Ability to work in a fast paced environment and make decisions quickly -...
-
Concierge
5 months ago
London, Canada Lexus of London Full time**Lexus of London is looking for a Concierge to join our growing team!** **Job Summary**: - maintains Inventory Docket Files in an organized manner, accessible to authorized dealership personnel - answers inbound sales and services calls - processes dealer trades - creates electronic receipts for guest payments - licenses vehicles and maintains the garage...
-
Front Desk
2 months ago
London, Canada The London Club Full timeJob Summary: Responsible for the Club’s food and beverage administration with a strong focus on Member and guests’ interactions. This associate will be the face of the London Club and will assist in creating a memorable experience in all facets of the day-to-day operations. They will work closely with the Food and Beverage team. Job Tasks (Additional...
-
Receptionist/concierge
6 months ago
London, Canada Chartwell Full timeAs a Receptionist/Concierge you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the residence, while consistently maintaining a safe and secure environment. As an employee of Chartwell, you can enjoy growing your career and be a part of a dedicated team that...
-
Long-Term Care Infection Control Expert
2 months ago
London, Ontario, Canada Southbridge Care Homes Full timeJob SummaryWe are seeking a highly skilled Regional Infection Control Specialist to join our team at Southbridge Care Homes. As a key member of our infection prevention and control team, you will be responsible for leading the planning, development, implementation, coordination, and evaluation of improvements in infection prevention and control across our...
-
Long-Term Care Infection Control Expert
2 months ago
London, Ontario, Canada Southbridge Care Homes Full timeJob SummaryWe are seeking a highly skilled Regional Infection Control Specialist to join our team at Southbridge Care Homes. As a key member of our infection prevention and control team, you will be responsible for leading the planning, development, implementation, coordination, and evaluation of improvements in infection prevention and control across our...
-
Concierge - Lexus of London
1 month ago
London, Canada OpenRoad Auto Group Full time**UNLIMITED POSSIBILITIES AHEAD** Position: Concierge Status: Full-Time Dealership: Lexus of London Department: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with...
-
Front Desk Agent
5 months ago
London, Canada Intermark Industries Inc. Full timeJob Description: Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Answer phone calls, take messages, and handle guest inquiries - Process payments and maintain...
-
Front Desk Receptionist
5 months ago
London, Canada Dogtopia Full timeDogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...
-
Full Time Conciege
2 months ago
London, Canada Cogir Senior Living Canada Full time**Description** Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. **Human Focus - Creativity - Excellence** We’re seeking individuals with a purpose and...
-
Help Desk Specialist
4 weeks ago
London, Ontario, Canada Davis Martindale Holdings Inc. Full timeJob Title: Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team at Davis Martindale Holdings Inc. in a permanent position.Job Summary:The Help Desk Analyst will be responsible for providing technical support to employees, troubleshooting computer systems and networks, and resolving technical issues in a timely and efficient manner.Key...
-
Pickleball - Front Desk Staff
1 month ago
London, Canada True North Courts Full time**Job Overview** As a Front Desk Staff, you will be the first point of contact for True north Courts. You will be responsible for greeting players, directing them to their courts, processing payments and answering any questions that may come up. Additionally you will be trained on how our drop-ins, leagues and other similar events run so that you can...
-
Front Desk Coordinator
5 months ago
London, Canada Stichi Shop Inc. Full timeOverview We are seeking a highly organized and customer service-oriented individual to join our team as a Front Desk Manager. As the first point of contact for our office, you will play a crucial role in providing exceptional service to our patients and visitors. If you have excellent communication skills, attention to detail, and the ability to multitask...
-
Front Desk Agent
5 months ago
London, Canada Best Western London Airport Inn & Suites Full time**Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...
-
Front Desk Receptionist
5 months ago
London, Canada Dogtopia Full timeDogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...
-
Help Desk Specialist
4 weeks ago
London, Ontario, Canada Davis Martindale Holdings Inc. Full timeJob Title: Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team at Davis Martindale Holdings Inc. in a permanent position.Job Description:Key Responsibilities:Provide technical support and assistance to employees with computer-related issues.Troubleshoot and resolve hardware and software problems.Configure and set up computer...
-
Help Desk Specialist
3 weeks ago
London, Ontario, Canada Davis Martindale Holdings Inc. Full timeJob Title: Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team at Davis Martindale Holdings Inc. in a permanent position.Job Description:Key Responsibilities:Provide technical support and assistance to employees with computer-related issues.Troubleshoot and resolve hardware and software problems.Configure and set up computer...
-
Service Desk Support Specialist
4 weeks ago
London, Ontario, Canada Info-Tech Research Group Full timeAt Info-Tech Research Group, we're seeking a skilled Service Desk Technician to join our team. As a key member of our IT support team, you'll play a vital role in ensuring the smooth operation of our computer systems and providing top-notch support to our end-users.Key Responsibilities:Provide timely and effective support to end-users via phone, email, and...