Professional Associate

3 weeks ago

Mississauga, Canada Xerox Full time

City- Mississauga- State/Province- Ontario- Country- Canada- Department- Service Delivery- Date- Friday, June 2, 2023- Working time- Full-time- Ref#- 20023158- Job Level- Individual Contributor- Job Type- Experienced- Job Field- Service Delivery- Seniority Level- Associate**Description & Requirement**:
**About Xerox Holdings Corporation**

The **Professional Associate **will take on all needed activities to support client accounts by overseeing an on-site team who provides office services (managed print services, courier, switchboard, reception, etc.)

This is an hourly, onsite position with Xerox, located in Humber College. Start your career with Xerox today

**Primary Responsibilities**:

- Provides support to all Client Associate positions to facilitate client deliverables
- Provides backup and peak workload support
- Establishes support coverage schedules with Operations Managers and Site Leads
- Supports training of new employees, as required
- Supports administrative tasks, as required
- Communicates to the Site Lead and Manager all process opportunities identified during the support period
- Provides operational support for print, mail, courier, and imaging equipment and operations
- Provides outstanding customer communications and client service
- Ability and willingness to learn and develop
- Travels to supported accounts using reliable dependable transportation
- Flexibility to adapt to various client environments in an organized and professional manner
- Ability to work in a team environment or single-person environment with mínimal supervision
- Able to lift and move up to 50 pounds

**Qualifications**:

- Minimum High School diploma or equivalent
- Excellent communications skills (oral and written)3+ years’ experience in a Digital Print Shop and Customer Service environment
- Intermediate use of MS Office
- Experience with Adobe and other relevant software a plus
- Ability to multitask
- Ability to be on your feet for up to 80% of your day
- Ability and willingness to learn and develop

**What We Offer**:

- Full-time hours with full-time benefits
- 401k + company match
- Professional development
- Growth opportunities
- A supportive manager and a healthy work environment

LI-KC1

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