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Associate Professional, Sales Support

4 months ago


Mississauga, Canada Equest Full time
It's fun to work in a company where people truly BELIEVE in what they're doing

Job Description:

Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. We focus on cloud, advanced, and specialty technology solutions, in addition to mobility and commercial/consumer technologies. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.Ingrammicro.com .

Ingram Micro has earned Great Place to Work Certification™ for 2023-2024 in Canada This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey

This position is a hybrid role based in our Mississauga, Ontario office with the opportunity to work 2 days remotely per week.

Position Summary:
  • Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
  • Provides support to a team of sales (inside/outside) representatives.
  • Works with sales management, sales reps, and customer service to process customer orders and/or change orders.
  • Verifies and reviews the accuracy of orders.
  • Responsible for monitoring overall account activity for assigned group.
  • Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
  • May be responsible for lead and order management activities for a specified area of sales group (separated by account size or geographic territory).
  • Takes orders on self-qualified leads when appropriate.
  • Prepares product/license quotes as needed for pre-sales customers.
What you bring to the role:
  • Typically requires a diploma or degree or equivalent experience.
  • 0-2 years of sales experience.
  • Entry-level professional individual contributor on a project or work team.
  • Good communication skills, good attention to detail, and motivated.
  • Problems faced are not typically difficult or complex.
  • Uses company standard policies and procedures to resolve issues in which answers can be readily obtained.
  • Requires broad theoretical knowledge typically acquired from advanced education.
  • *This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.
At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to AODAFeedback@ingrammicro.com . This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro's Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here - Ingram Micro ESG.