IT Infrastructure Solutions Specialist

6 months ago


Toronto, Canada CI Financial Full time

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

WHAT YOU WILL DO
- Provide day-to-day operational and emergency support of core infrastructure systems running onincluding SAN,Windows OS and associated platforms and hosting solutions (On-Prem, Cloud and Hybrid)
- Implement hybrid infrastructure systems that are scalable, stable and efficient
- Monitor system and Identify patterns that affect the performance, reliability, or availability of a system or service and drive them out of the system through automation or other technical innovations
- Implement automation of recurrent tasks through scripting where possible.
- Maintain documentation regarding configurations, operations and troubleshooting procedures for both internal and customer-facing systems
- Participate in post-mortem and root cause analysis
- Participate in evaluation new requirements; technical designs, the definition of standards, guidelines, best practices and metrics as directed
- Responsible for incident, problem, change and configuration management processes for the infrastructure platforms, including license management
- Ensure operational stability by maintaining security patching and vulnerability remediation on a regularly scheduled basis
- Manage and maintain internal server image libraries and associated toolsets
- Provide solution and system architecture support for new products and services
- Participate in on-call rotation and off-hours support activities

WHAT YOU WILL BRING
- 3-5 years of expertise in many technical areas such as:

- Technical understanding of Microsoft Server based Operating Systems focused on Server 2012, 2016 and 2019
- VMWare administration
- Public/Private Cloud and Virtualization
- Experience of both Design and Operational aspects with large scale and complicated Active Directory deployments and related infrastructure components such as DNS, DHCP, AD Sites & Services, GPO’s
- Powershell scripting and automation skills to at least intermediate level of knowledge focused on automation in the Windows Infrastructure
- Ability to write technical and operational management documentation (system design and engineering documents, operational run books, high level design through to build and implementation)
- Up to date knowledge of Windows security and auditing from both Microsoft and Industry best practice
- Experience with Monitoring tools (SCOM, Dynatrace, etc )
- Experience with Commvault backup tool
- Experience with ServiceNow preferred

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

WHAT WE OFFER- Modern HQ location within walking distance from Union Station- Flexible & Hybrid Work Program- Equipment Purchase Program- Training Reimbursement- Paid Professional Designations- Employee Share Purchase Program (ESPP)- Corporate Discount Program- Enhanced group benefits- Parental Leave Top-up program- Fitness membership discounts- Volunteer paid Days- Complimentary vending machines



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